Symantec Endpoint Encryption - Full Disk 7.0 / MS SQL 2005 Express - Installation Issues
Updated: 21 May 2010 | 6 comments
Not sure if this is the right forum for this, but I didn't see a separate section for Symantec Endpoint Encryption 7.0.
As far as I can tell, I am meeting the installation prerequisites from the Install Guide. I am running into errors while trying to create the initial database, as well as creating the client administrator account to create the framework and full disk client installation packages. Google searches don’t offer a great deal of help except for this:
http://service1.symantec.com/SUPPORT/ent-security....
The proposed solution is not fixing my problem.
I am using MSSQL 2005 Express w/ Advanced Options. I have TCP/IP and Named Pipe Connections enabled as well as mixed-mode SQL authentication.
Thanks for any help,
dwhite
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Symantec Endpoint Encryption - Full Disk 7.0 / MS SQL 2005 Expre
Hi dwhite
I am having the same issue. Did you make any progres with this ? I have Win2003 R2, SP2 w/ SQL 2005 express advanced options. Tried it with SQL SP2 and SP3, same problem. Followed the instructions to the letter. I get errors when trying to create the first client administrator account. e.g. Error occurred: Index array out of bounds, Error occurred: Object reference not set to an instance of an object. Methinks Symantec is trying to release this software too quickly, with QA processes lacking...
bdabye
bdabye - The Index array out
bdabye -
The Index array out of bounds error is most commonly caused by having Internet Explorer 8 installed, this will need to be uninstalled and put Internet Explorer 7 back on as there were ASP changes made in IE8 that cause the problem you're seeing.
What errors are you seeing
What errors are you seeing when creating the database?
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
I have been getting this
I have been getting this error when running the keyexport script. I'm trying to upgrade from 6.2 to 7.0. Script: C:\KeyExport.vbs Line: 83 Char: 19 Error: Table does not exist. Code: 80040E37 Source: Provider. Can anyone help me get this figured out? I have spent three days on this and two support tickets with out any help to resolve this.
whose post is this ? :) what
whose post is this ? :) what are we going to answer? :D
To Dwhite:
So you tried deleting the user from the Logins and tried a complex password?
If so remove complex password policy of the SQL instance (use a separate instance if there is anyhing installed in the default instance).
Make sure your SQL installation is not case sensitive.
Make sure Collation (Locale) of the database is Latin1.
I hope these help.
Best regards,
Bekir Burak Durmaz
@trfry, did you install the
@trfry, did you install the SEE 7.0.x manager MSI, then run the script?
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
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