Endpoint Protection

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  • 1.  Symantec Endpoint - Force Policy Refresh ???

    Posted Dec 11, 2012 07:10 AM

    From a client device is there a way to set a force policy refresh so that it will pull the latest from its SEPM servers?

     

    Cheers

     

    Fal



  • 2.  RE: Symantec Endpoint - Force Policy Refresh ???



  • 3.  RE: Symantec Endpoint - Force Policy Refresh ???

    Broadcom Employee
    Posted Dec 11, 2012 07:15 AM

    sep client will communicate to SEPM based on heartbeat.  if you restart the SMC srevice on client the client will initiate the connection with SEPM and download the policy if its new.



  • 4.  RE: Symantec Endpoint - Force Policy Refresh ???

    Posted Dec 11, 2012 07:17 AM

    Just Right Click the Symantec Shield(Icon) on the Task Bar and Click Update Now.



  • 5.  RE: Symantec Endpoint - Force Policy Refresh ???

    Trusted Advisor
    Posted Dec 11, 2012 07:21 AM

    Hello,

    Clients should be updating their policy in the next heartbeat. 

    Check this Article:

    How the client computers get policy updates.

    Note : The Above Article is for SEP 12.1, however the same principle are applied to the SEP 11.

    Also, check these Articles:

    Symantec Endpoint Protection: The Heartbeat Process

    About Accelerated Heartbeat in Symantec Endpoint Protection (SEP) Clients.

    Hope that helps!!