Symantec endpoint manager client not getting update
Created: 31 Jul 2010 | 9 comments
dear sir i am purchage symantec endpoint manager 11.0.5 for 300 user (12*25) but and i has installed symantec manager server in data center in and 150 user are getting update properly those are have local center in LAN but 150 user are not getting a updates those are behind of Firewall and both bulidling's are connect over Routing Protocal on Router. please help me what's the step's of Troubleshot to seloved the Problem, according to me no port are Blocked On firewall In/Out Bound ,and server is pinging properly with IP/Name wise,
have any idea any any Please help me as soon as possible !
Thanks You !
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ok. What operating system you are using? We also encounter that problem. Currently we are using Windows XP SP3.
Try to disable the simple file sharing on each workstation.
If you are familiar on registry, try to access this path.
HKEY_LOCAL_MACHINE\ System\CurrentControlSet\Control\LSA.
Forceguest = "0"
You may also use sylink.exe. It is a tool used by symantec endpoint protection to push and refresh the connection.
Here's the link where you can download the file. https://fileshare.symantec.com/
Please view this link http://service1.symantec.com/SUPPORT/ent-security....
Are you getting green dot on the clients?In one problematic client go to help and support--->troubleshooting and assure that it is showing proper server and group....
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
as per your advise i have installed XP-3 and disbaled simple file sharing and also disabled this options HKEY_LOCAL_MACHINE\ System\CurrentControlSet\Control\LSA.
Forceguest = "0" but problem not resolved nmy client are not getting update form server those are behind firewall and using Routing Protocal,..
How to allow Symantec Endpoint Protection clients in a remote location to be managed by a Symantec Endpoint Protection Manager that's behind a NAT device
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
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as per your advise i have installed XP-3 and disbaled simple file sharing and also disabled this options HKEY_LOCAL_MACHINE\ System\CurrentControlSet\Control\LSA.
Forceguest = "0" but problem not resolved nmy client are not getting update form server those are behind firewall and using Routing Protocal,..
"
Simple file sharing and Forceguest are one. If you enable it, then check in registry, the value of forceguest will change into value of "1"
I dont know the exact reason but base on our experience, we do that method. we simply check the simple file sharing and disable the firewall.
Then run sylink.
clients machine not getting updated from symantec endpoint 11.0 server installed on windows 2003 server sp2.
my network afftected with w32 downadup.b virus what tool can we use for removing this virus
@dsingh go to this link. http://www.symantec.com/security_response/writeup.jsp?docid=2009-011316-0247-99
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