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Symantec Endpoint Manager Console Not Opening

  • 1.  Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:46 PM

    Hey guys,

    I am dealing with Symantec Support as well but could use some other help since this is my production server having the issue:

    I go to open the SEPM console and it just blinks one the toolbar once and quits. The javaw.exe process i see running in task manager. The Web browser for the manager does work however, and the clients are reporting in which leaves me to believe it isnt the database.

    I ahve a replication partner whose Console is also not opening. The web console for the replica also works.

    I have tried to run the Install files and run the repair and that did not fix it. I have re-configured the settings using the configuration manager and re-added everything and same thing. I am at a loss, please help!!



  • 2.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:48 PM

    Tried a reboot?



  • 3.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:49 PM

    Have you tried a reboot of the box?



  • 4.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:50 PM

    yea i have, and this actually didnt start to happen until after a reboot



  • 5.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:54 PM

    might want to enable soem advanced debugging

    How to debug the Symantec Endpoint Protection Manager



  • 6.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:54 PM

    DB is on SQL? can you post the scm-server0.log?



  • 7.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:55 PM

    I updated Java to a later version and that didnt help either; I tried to open it going to C:\Program Files\Symantec\Symantec Endpoint Manager\ and ran the sesm.bat which is supposed to open it also and that didnt work, even as an admin. 

    I checked the chunksize and that was fine in registry.

    They asked me to make sure i have the settings for this one registry value listed here :

    http://www.symantec.com/docs/TECH156875

    and i already had that.

    Sorry, trying to remember what else they asked me to do. Any other suggestions?



  • 8.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 02:59 PM

    Sure, here is what it contains:

    2014-03-25 11:34:35.965 THREAD 12 SEVERE: ================== Server Environment ===================
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: os.name = Windows Server 2008 R2
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: os.version = 6.1
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: os.arch = x64
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.version = 1.7.0_25
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.vendor = Oracle Corporation
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.vm.version = 23.25-b01
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: java.user = null
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: user.language = en
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: user.country = US
    2014-03-25 11:34:35.965 THREAD 12 SEVERE: scm.server.version = 12.1.4013.4013
    2014-03-25 11:34:37.666 THREAD 12 SEVERE: Database Schema Version = 12.1.4.0, Server Schema Version = 12.1.4.0
    2014-03-25 11:34:38.087 THREAD 12 SEVERE: FIPS mode configuration is false
    2014-03-25 11:34:38.087 THREAD 12 SEVERE: License state = SEPE_PAID
    2014-03-25 11:34:38.102 THREAD 12 SEVERE: License status on SEPM = Good
    2014-03-25 11:34:38.118 THREAD 12 SEVERE: resetAgentOfflineState=true
    2014-03-25 11:34:38.149 THREAD 12 SEVERE: ================== StartClientTransport ===================
    2014-03-25 11:34:38.149 THREAD 12 SEVERE: [12] Initializing Tomcat ClientTransport Key for Secars...
    2014-03-25 11:34:38.212 THREAD 12 SEVERE: startClientTransport>>resetAgentToOfflineState=true
    2014-03-25 11:34:38.212 THREAD 12 SEVERE: startClientTransport>>start set agent offline
    2014-03-25 11:34:38.258 THREAD 12 SEVERE: startClientTransport>>start set agent offline
    2014-03-25 11:34:38.867 THREAD 12 SEVERE: Schedule is started!
    2014-03-25 11:34:39.023 THREAD 12 SEVERE: SEPM Service started
    2014-03-25 11:34:50.333 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:51.222 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:51.924 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:52.330 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:52.705 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:52.970 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:53.531 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:54.311 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:54.577 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:54.826 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:55.138 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:55.481 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:55.840 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:55.856 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:56.152 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:56.402 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:56.870 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:56.917 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:57.244 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:57.572 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:57.853 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:58.134 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:58.399 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:58.680 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:59.007 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:59.038 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:59.304 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:59.616 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:34:59.896 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:00.193 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:00.474 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:00.505 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:00.786 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:01.082 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:01.784 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:02.408 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:02.705 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:03.079 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:03.609 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:03.890 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:03.937 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:04.374 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:04.842 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:05.169 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:05.435 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:05.700 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:05.715 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:05.949 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:06.230 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:06.761 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:35:07.385 THREAD 30 SEVERE: Compiling Mac Intrusion Prevention Policy
    2014-03-25 11:36:10.105 THREAD 95 SEVERE:  in: com.sygate.scm.server.statereader.command.StateHandler
    com.sygate.scm.server.logreader.ParseException (7): Invalid log record:  String found instead of integer. 0E7D5B96AC15E232012617EF9AAD3B39`1395756762797`1395756762797`4`5``0`18446744072610039988`ScanNow_Full
        at com.sygate.scm.server.statereader.command.StateHandler.process(StateHandler.java:227)
        at com.sygate.scm.server.statereader.StateHandlerWorker.processStateData(StateHandlerDispatcher.java:349)
        at com.sygate.scm.server.statereader.StateHandlerWorker.run(StateHandlerDispatcher.java:291)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at java.lang.Thread.run(Thread.java:724)
    2014-03-25 11:40:10.170 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 11:40:10.170 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 11:40:50.189 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:41:10.193 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:41:50.224 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:41:50.224 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 11:41:50.224 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 11:41:50.255 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:43:10.263 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:45:30.349 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:45:30.365 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:49:50.487 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:50:38.912 THREAD 36 WARNING: AgentLastCheckInTask invalid IP in line: 894B32950A0ADC6F013AD2F0AE2C33C8
    2014-03-25 11:51:10.508 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 11:53:50.595 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:05:11.093 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:11:11.238 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:24:12.709 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50158, to add row count in new table: 197, last switch time: 2014-03-25 12:03:04
    2014-03-25 12:25:31.470 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:28:11.510 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:40:11.682 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 12:40:11.682 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 12:40:11.682 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:41:11.690 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:41:11.690 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:41:12.939 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50554, to add row count in new table: 162, last switch time: 2014-03-25 12:24:12
    2014-03-25 12:42:11.695 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:45:11.788 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:50:11.956 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:53:32.056 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 12:57:52.014 THREAD 31 WARNING: Log table switched to: SERVER_CLIENT_LOG_1, old table estimated row count: 10028, to add row count in new table: 2, last switch time: 2014-03-25 10:45:25
    2014-03-25 12:57:52.172 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 12:57:52.172 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 13:03:13.405 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 55651, to add row count in new table: 26, last switch time: 2014-03-25 12:41:12
    2014-03-25 13:25:32.938 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 13:40:53.392 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 13:41:13.395 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 13:45:13.493 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=08>
    2014-03-25 13:47:14.181 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 56514, to add row count in new table: 197, last switch time: 2014-03-25 13:25:45
    2014-03-25 14:09:14.488 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 56247, to add row count in new table: 189, last switch time: 2014-03-25 13:47:14
    2014-03-25 14:31:14.852 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 55805, to add row count in new table: 100, last switch time: 2014-03-25 14:09:14
    2014-03-25 14:45:54.926 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 14:45:54.926 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 14:52:55.149 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 52887, to add row count in new table: 132, last switch time: 2014-03-25 14:31:14
    2014-03-25 15:31:16.024 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 51707, to add row count in new table: 136, last switch time: 2014-03-25 15:10:05
    2014-03-25 15:48:56.542 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 51034, to add row count in new table: 27, last switch time: 2014-03-25 15:31:16
    2014-03-25 16:09:56.759 THREAD 31 WARNING: Log table switched to: SERVER_CLIENT_LOG_2, old table estimated row count: 10000, to add row count in new table: 5, last switch time: 2014-03-25 12:57:51
    2014-03-25 16:10:16.985 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 54384, to add row count in new table: 100, last switch time: 2014-03-25 15:48:56
    2014-03-25 16:31:57.395 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50475, to add row count in new table: 326, last switch time: 2014-03-25 16:10:16
    2014-03-25 16:37:17.477 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 16:44:37.649 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 16:52:17.845 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 16:54:57.893 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:04:38.137 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:08:18.208 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:12:38.268 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:21:18.448 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:21:58.475 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:27:58.620 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:27:58.620 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:32:18.775 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50109, to add row count in new table: 344, last switch time: 2014-03-25 17:11:06
    2014-03-25 17:36:18.836 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:38:58.867 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:48:59.083 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:58:19.292 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 17:58:19.292 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:02:19.413 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 18:02:19.413 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 18:02:19.413 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:04:39.462 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:27:00.029 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:28:00.034 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:31:00.111 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:34:00.208 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:36:20.295 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50096, to add row count in new table: 300, last switch time: 2014-03-25 18:12:26
    2014-03-25 18:44:20.467 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:45:20.477 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:54:40.758 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:54:40.758 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 18:55:00.947 THREAD 31 WARNING: Log table switched to: AGENT_SYSTEM_LOG_1, old table estimated row count: 10009, to add row count in new table: 6, last switch time: 2014-03-25 11:34:45
    2014-03-25 19:00:00.888 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 19:01:00.914 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 53112, to add row count in new table: 142, last switch time: 2014-03-25 18:36:20
    2014-03-25 19:02:20.944 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 19:28:01.381 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50213, to add row count in new table: 742, last switch time: 2014-03-25 19:01:00
    2014-03-25 19:30:21.556 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 19:44:21.916 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 19:54:42.232 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 19:55:21.984 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 51949, to add row count in new table: 670, last switch time: 2014-03-25 19:28:01
    2014-03-25 20:06:02.456 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:15:02.677 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:16:22.688 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:23:02.514 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50018, to add row count in new table: 687, last switch time: 2014-03-25 19:55:21
    2014-03-25 20:25:22.844 THREAD 90 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:27:42.902 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:27:42.902 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-25 20:27:42.902 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-25 20:30:22.943 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 20:31:02.960 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:08:23.894 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:18:23.507 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 52867, to add row count in new table: 136, last switch time: 2014-03-25 20:50:27
    2014-03-25 21:25:24.350 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:25:44.366 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:30:24.482 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:30:44.482 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 21:47:24.092 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50078, to add row count in new table: 24, last switch time: 2014-03-25 21:18:23
    2014-03-25 22:02:45.228 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 22:05:45.267 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 22:18:24.493 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50845, to add row count in new table: 620, last switch time: 2014-03-25 21:47:24
    2014-03-25 22:25:45.739 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 22:30:45.850 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 22:46:25.091 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50018, to add row count in new table: 109, last switch time: 2014-03-25 22:18:24
    2014-03-25 22:46:25.326 THREAD 31 WARNING: Log table switched to: SERVER_CLIENT_LOG_2, old table estimated row count: 10030, to add row count in new table: 2, last switch time: 2014-03-25 19:11:47
    2014-03-25 22:57:26.488 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 23:06:26.714 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 23:18:43.680 THREAD 36 WARNING: AgentLastCheckInTask invalid IP in line: A66429A80A0ADC6F0016F95763BA21ED
    2014-03-25 23:18:45.786 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50123, to add row count in new table: 615, last switch time: 2014-03-25 22:46:25
    2014-03-25 23:26:27.185 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 23:30:47.271 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-25 23:50:47.755 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 00:00:31.493 THREAD 46 WARNING: AgentSweepingTask>>updateDeadlockFailureNumber>> Update failure count into DB as:0
    2014-03-26 00:06:28.048 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 00:19:47.059 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 51196, to add row count in new table: 134, last switch time: 2014-03-25 23:48:07
    2014-03-26 00:26:48.500 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 00:28:28.548 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 00:50:48.972 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 01:06:49.273 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 01:29:29.794 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 01:51:30.320 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 01:54:50.807 THREAD 118 WARNING: Log table switched to: SERVER_SYSTEM_LOG_1, old table estimated row count: 10000, to add row count in new table: 2, last switch time: 2014-02-25 00:00:03
    2014-03-26 01:56:49.300 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50183, to add row count in new table: 138, last switch time: 2014-03-26 01:25:28
    2014-03-26 02:26:30.030 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 51334, to add row count in new table: 140, last switch time: 2014-03-26 01:56:49
    2014-03-26 02:29:31.264 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 02:37:30.080 THREAD 31 WARNING: Log table switched to: SERVER_CLIENT_LOG_1, old table estimated row count: 10007, to add row count in new table: 5, last switch time: 2014-03-25 22:46:25
    2014-03-26 02:51:31.725 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 02:59:30.684 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 51230, to add row count in new table: 126, last switch time: 2014-03-26 02:26:30
    2014-03-26 03:29:52.575 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 03:51:53.064 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 04:29:54.005 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 04:52:14.528 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 05:42:54.318 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50193, to add row count in new table: 13, last switch time: 2014-03-26 05:11:09
    2014-03-26 05:52:35.970 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 06:12:54.955 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50288, to add row count in new table: 42, last switch time: 2014-03-26 05:42:54
    2014-03-26 06:45:35.631 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 51026, to add row count in new table: 134, last switch time: 2014-03-26 06:12:54
    2014-03-26 07:07:57.804 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 07:50:37.183 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 51923, to add row count in new table: 950, last switch time: 2014-03-26 07:18:29
    2014-03-26 08:06:46.909 THREAD 36 WARNING: AgentLastCheckInTask invalid IP in line: 87EA62220A0ADC6F00130F9EC31CF0C4
    2014-03-26 08:08:39.191 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 08:17:37.802 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50001, to add row count in new table: 133, last switch time: 2014-03-26 07:50:37
    2014-03-26 08:40:38.316 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50256, to add row count in new table: 325, last switch time: 2014-03-26 08:17:37
    2014-03-26 08:44:59.985 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 09:12:47.307 THREAD 36 WARNING: AgentLastCheckInTask invalid IP in line: 3C4990A80A0ADC6F014DE7EAC4FEB81C
    2014-03-26 09:13:40.576 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 09:13:40.576 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 09:29:20.850 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 09:46:01.145 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 09:48:21.203 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 09:48:21.203 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 09:55:41.360 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:03:40.032 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50147, to add row count in new table: 675, last switch time: 2014-03-26 09:45:10
    2014-03-26 10:07:39.921 THREAD 31 WARNING: Log table switched to: SERVER_CLIENT_LOG_1, old table estimated row count: 10019, to add row count in new table: 55, last switch time: 2014-03-26 06:35:10
    2014-03-26 10:14:47.677 THREAD 36 WARNING: AgentLastCheckInTask invalid IP in line: 13DDF0490A0ADC6F01D760FDDF599E0E
    2014-03-26 10:24:21.921 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:24:40.424 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50140, to add row count in new table: 1182, last switch time: 2014-03-26 10:03:40
    2014-03-26 10:30:02.015 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:35:02.094 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:36:22.135 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:44:40.765 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50113, to add row count in new table: 405, last switch time: 2014-03-26 10:24:40
    2014-03-26 10:45:02.268 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 10:49:02.363 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 10:49:02.363 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 11:01:02.555 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 11:01:02.555 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 11:03:02.648 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 11:21:02.973 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 11:21:02.973 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 11:21:42.959 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 11:24:41.562 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50288, to add row count in new table: 462, last switch time: 2014-03-26 11:04:10
    2014-03-26 11:25:03.035 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 11:30:03.114 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 11:37:03.250 THREAD 91 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 11:42:01.812 THREAD 31 WARNING: Log table switched to: AGENT_SYSTEM_LOG_1, old table estimated row count: 10011, to add row count in new table: 23, last switch time: 2014-03-26 06:18:10
    2014-03-26 11:43:01.821 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50413, to add row count in new table: 636, last switch time: 2014-03-26 11:24:41
    2014-03-26 11:53:43.516 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 12:03:02.213 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50065, to add row count in new table: 473, last switch time: 2014-03-26 11:43:01
    2014-03-26 12:03:43.703 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 12:05:03.717 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 12:21:02.529 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50273, to add row count in new table: 1555, last switch time: 2014-03-26 12:03:02
    2014-03-26 12:25:04.091 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 12:26:04.116 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 12:26:04.116 THREAD 108 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 12:32:04.273 THREAD 107 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 12:38:02.765 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50555, to add row count in new table: 740, last switch time: 2014-03-26 12:21:02
    2014-03-26 13:03:24.961 THREAD 92 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 13:07:44.993 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 13:13:05.076 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 13:15:23.524 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50082, to add row count in new table: 663, last switch time: 2014-03-26 12:56:31
    2014-03-26 13:26:25.425 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 13:26:25.425 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 13:44:25.631 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 13:44:25.631 THREAD 94 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 13:48:25.894 THREAD 95 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 13:53:44.707 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_1, old table estimated row count: 50807, to add row count in new table: 988, last switch time: 2014-03-26 13:33:11
    2014-03-26 14:07:26.075 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 14:11:44.910 THREAD 43 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 50463, to add row count in new table: 969, last switch time: 2014-03-26 13:53:44
    2014-03-26 14:13:46.195 THREAD 63 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>
    2014-03-26 14:26:26.463 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=>
    2014-03-26 14:26:26.463 THREAD 100 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileSequence,Value=>
    2014-03-26 14:49:06.995 THREAD 96 SEVERE: com.sygate.scm.server.statereader.av.DataHandler: Line number=1,org.xml.sax.SAXParseException: Invalid numerical value: <Parameter=PatternFileRevision,Value=09>

     



  • 9.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 03:01 PM
      |   view attached

    Sure, here is the log for scm-server0.log

     

    i will turn on the advanced debugging and see what happens with that.

    Attachment(s)

    txt
    scm-server-0_52.txt   47 KB 1 version


  • 10.  RE: Symantec Endpoint Manager Console Not Opening
    Best Answer

    Posted Mar 26, 2014 03:10 PM

    Try logging in as a different admin or user and try to open the console? 

    are you using mstsc /console?



  • 11.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 03:19 PM

    What's the java version because the latest doesnt work well with the console



  • 12.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 03:27 PM

    Wow... yea logging in as the local admin on the box worked; i deleted my user profile and re-created it and now i can access the console.

     

    thank you so much guys! I never thought about the issue at a server-level and was only thinking about the application. Thank you!!!!!!



  • 13.  RE: Symantec Endpoint Manager Console Not Opening

    Posted Mar 26, 2014 03:32 PM

    HTH :)