Endpoint Protection

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  • 1.  Symantec Endpoint Manager Not Updating on Server

    Posted Jun 16, 2014 08:33 AM

    I have a SEPM 11.X which was not updating on server. I uninstalled it completely, but not the SEP on clients. Then I installed SEPM again on server and connected the clients to it by changing SYLINK of the clients.

    Still, the server is not updating / downloading liveupdate content.

    Can anyone help?



  • 2.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 16, 2014 08:33 AM

    Can you post the log.liveupdate file?

    Run the symhelp tool on it as well to check for errors:

    Troubleshooting computer issues with the Symantec Help support tool

    http://www.symantec.com/docs/HOWTO80839



  • 3.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 16, 2014 08:46 AM

    please check some troubleshooting articles

    LiveUpdate and content troubleshooting for the Symantec Endpoint Protection Manager

    Article:TECH105924 | Created: 2008-01-16 | Updated: 2012-03-29 | Article URL http://www.symantec.com/docs/TECH105924

    Have you try manually update SEPM console using .jdb file

    How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

    Article:TECH102607 | Created: 2007-01-08 | Updated: 2014-04-23 | Article URL http://www.symantec.com/docs/TECH102607


  • 4.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 16, 2014 08:49 AM

    SEPM not updating is a different issue, Are you using Symantec liveupdate or liveupdate administartor to update your SEPM? Is your sepm installed on sQL or Embedded DB?Do you use proxy in your network to connect to internet?

    if yes then follow this

    http://www.symantec.com/business/support/index?page=content&id=TECH102335



  • 5.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 19, 2014 03:08 AM

    I have tried using JDB files too but it does not even update on SEPM.

    Anyone help over teamviewer?

    My email is abbas@doshigroup.biz

    PLEASE



  • 6.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 19, 2014 03:16 AM

    whats the result of this?

    http://www.symantec.com/business/support/index?page=content&id=TECH102059



  • 7.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 19, 2014 03:28 AM

    What database are you using ?



  • 8.  RE: Symantec Endpoint Manager Not Updating on Server
    Best Answer

    Posted Jun 19, 2014 04:24 AM

    Or try and unisntall /reinstall of liveupdate

    http://www.symantec.com/business/support/index?page=content&id=tech102609

     



  • 9.  RE: Symantec Endpoint Manager Not Updating on Server

    Posted Jun 19, 2014 04:39 AM

    Thanks Rafeeq, you helped me solve it.

    Jazakallah bro