Symantec endpoint manager Stats
Okay the manager console is showing wrong stats. The antivirus and intrusion signatures show the correct current version but the distribution to the computer graph is showing outdated ones.
As a result, i have antivirus, intrusion prevention outdated signature and some computers are also getting scan failures. I have zero idea what going on.
The clients perfectly show in the console with green dot and they also have a green dot on their system tray. The client machines shows all updated information and signatures.
So signatures are distributed but the graph in the console and stats are wrong.
Scan failure show some machine never scanned but on the clients it has.
Its difficult to keep track on client if the console shows wrong info
All services of symantec on the server are running
SQL server has no problems running fine
Please advice.
Comments
Anyone who knows what to do
It may be in your best interest to log a case with Symantec Support for additional assistance with this issue.
http://www.symantec.com/enterprise/support/contact_techsupp_static.jsp
-or-
https://mysupport.symantec.com/
Hope that helps!
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