Endpoint Protection

I am having an issue with workstations using the Endpoint 12 client not being able to run Microsoft Updates.  Seems to also be an issue that is causing problems with making entries into a Sharepoint Form on our intranet as well.  I have seen this issue with 64 bit machines and trying to run Microsoft Updates and disabling the client allows the updates to run.  Since upgrading to version 12 I am now seeing this issue running Microsoft Updates on 32 bit machines and disabling the client allows it to run but this is not an ideal fix.  Is there some exception I can set in Endpoint to allow updates to run and then I cannot figure out why it would be blocking a field in a Sharepoint form what could that exception possibly be?  I downgraded a workstation back to version 11 and the 32 but machine is able to access the updates and fill out the Sharepoint form but I would prefer all my clients be on the same version 12.

Thanks,

Chris

This is somewhat related:

http://www.symantec.com/business/support/index?page=content&id=TECH161646

Is there anything in the risk or Tamper Protection logs?

The first thing to do is to identify which component is blocking the updates.

Do you have the network thrat layer and SEP firewall enabled?

you can create a test policy and disbale these or as otehr poster said, go to windows update and note if anything appears in client logs or the SEP inof balloon in the system tray "SEP blocked //x//y//z"