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Symantec Endpoint Protection 12.1 and Find UnManaged Computers

Created: 29 Dec 2011 • Updated: 29 Dec 2011 | 4 comments
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Hello All,

Would you all intelligent people assist me in finding where is the Option to "Find UnManaged Computers"

All I see is Client Deployment Wizard and it seems Find UnManaged Computers is missing or misplaced.

Is it True or Am I Mad?? Scratching my head since longtime now. :(

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Mithun Sanghavi's picture

Hello,

With SEP12, we decided to merge the old clientremote tool and Find Unmanaged Computers into one.  The new version is called the Client Deployment Wizard.

You can find it in two places - first from the Home screen, choose "Install Protection Client to Computers" from the "Common Tasks" drop down at the top right, or alternatively, from the Clients tab, when you are in the client list, click "Add a Client" on the left hand side, just above "Add computer account"

Both will launch the CDW and allow you to search your network, find all your PC's and helps you deploy the right client to each one.

Give it a go and let us know what you think!

Check this Thread:

https://www-secure.symantec.com/connect/forums/where-did-find-unmanaged-computers-go-121

https://www-secure.symantec.com/connect/forums/find-unmanaged-computers-3

https://www-secure.symantec.com/connect/forums/how-do-i-find-unmanaged-computers-also-deployment-doesnt-work

 

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Chetan Savade's picture

Hi,

CDW method is not that much effective as find unmanaged computers was.

Idea has been raised for same to bring it back, you can vote for same

https://www-secure.symantec.com/connect/ideas/sepm12-bring-back-find-unmanaged-computers-sepm11

I would suggest configure unmanaged detector & configure email notification for same..

You would get notification about unmanaged computers.

I hope it will help you !!!

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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Mithun Sanghavi's picture

Hello,

I agree with Chetan."Thumbs up" to his advice.

In this case, you could us the "UnManaged Detector" as an option.

Upon booting, a computer sends out Address Resolution Protocol (ARP) traffic to identify itself on a network. Once enabled, the Unmanaged Detector listens for gratuitous ARP traffic and collects Internet Protocol (IP) and Machine Address (MAC) data from traffic passing it on the local network. This data is then forwarded to the Unmanaged Detector’s SEPM which compares the IP address and MAC address of detected systems against its known list of managed endpoint clients and reports on the unmanaged endpoint clients.

An unmanaged detector is configured by right-clicking a managed SEP client in the Clients page of the SEPM console, and selecting "Make unmanaged detector".

Best Practices: When to use the "Find Unmanaged Computers" or "Unmanaged Detector" features in Symantec Endpoint Protection 11.0

 
What does it mean to set a client as an Unmanaged Detector?
 
 
Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
RicheeDiaz's picture

Mithun Sanghavi and Chetan

That doesn't sound too good.

Symantec has left me with no choice then to create a Unmanaged detector, uhh!

Thanks

Richard