Endpoint Protection

Hi,

We are facing issue creating packages symantec endpoint protection is still going on but not finish.

We tried two three times but still same issue.

Hi,

Can you please let me know Symantec version.

SEPM Version 12.1.1000.157

This problem is known and fixed in the latest release (SEP 12.1 RU1 MP1):

Migration procedure is available here:

http://www.symantec.com/docs/TECH187753

Hi,

This issue resolve on new version 12.1. RU1 MP1--12.1.1101.401.

please upgrade .

Try these Steps:

Run upgrade.bat to update schema to new version:

1- Stop the Symantec Endpoint Protection Manager services;

click in start --> run --> type services.msc --> stop the Symantec Endpoint Protection Manager

2- Go to <local drive>\Program Files\Symantec\Symantec Endpoint Protection Manager\bin\upgrade.bat

Let all upgrade process finish and reopen console Manager . Generally the SEPM services starts after upgrade done.

OR

 1) Remove all old packages from SEPM.

• Log into SEPM
• Click in the Tab: Admin > Install Packages and select the old packages with right click and select the option delete;
• After you remove all the old packages, log off from SEPM.

2) Click on Start > Run and type the following command ''services.msc'' to open the services management:

• Stop the service ''Symantec Endpoint Protection Manager''; (Keep it open)

3) Open the following direct <driver:>Program FilesSymantecSymantec Endpoint Protection ManagerBin and execute ''upgrade.bat'';

• Once you executed  ''upgrade.bat'' start the service ''Symantec Endpoint Protection Manager'' and log on again into SEPM.;

Now you should be able to export the new packages.

Also, Please check these threads which are related to this Issue.

https://www-secure.symantec.com/connect/forums/cannot-export-client-package-symantec-manager-121

https://www-secure.symantec.com/connect/forums/can-not-export-install-package-sep-12

Edit More......

Hello,

A Number of Threads having the same issue. Check this:

https://www-secure.symantec.com/connect/forums/unable-export-install-package

http://www.symantec.com/connect/forums/unable-export-package

Here is the official Article on this Issue:

http://www.symantec.com/business/support/index?page=content&id=TECH180445

This issue has been resolved in the Upcoming version of SEP 12.1 RU1 MP1.

SEP 12.1 RU1 MP1 version has been Released. 

Check the Release Notes / Fixes below:

Release Notes for Symantec Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control, version 12.1, Release Update 1 MP1

http://www.symantec.com/docs/DOC5564

New fixes and features in Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1

http://www.symantec.com/docs/TECH187656

Hope that helps!!

Thank you after upgading issue resolved