Endpoint Protection Small Business Edition

 View Only
Back to discussions
Expand all | Collapse all

Symantec Endpoint Protection 12.1.1 reset pass with no SMTP or email option

  • 1.  Symantec Endpoint Protection 12.1.1 reset pass with no SMTP or email option

    Posted Nov 19, 2012 01:54 PM

    Hello all,

    I was researching this thread and we recently upgraded our SEP from 11 to 12.1.1 and needed to reset the password for the admin console.  But, since resetpass.bat is gone, the only option seems to be send temp password to email, but there is no SMPT or email defined this is a hardened server with access to the outside world  any other way to reset the admin password?

     



  • 2.  RE: Symantec Endpoint Protection 12.1.1 reset pass with no SMTP or email option

    Posted Nov 19, 2012 05:07 PM

    You will want to call support for assistance on this



  • 3.  RE: Symantec Endpoint Protection 12.1.1 reset pass with no SMTP or email option

    Posted Nov 20, 2012 12:01 AM

    HI,

    If SMTP configure are not available.

    You can raised support ticket for same

    http://www.symantec.com/support/assistance_care.jsp