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Symantec Endpoint Protection 12.1.1 reset pass with no SMTP or email option

Created: 19 Nov 2012 | 2 comments

Hello all,

I was researching this thread and we recently upgraded our SEP from 11 to 12.1.1 and needed to reset the password for the admin console.  But, since resetpass.bat is gone, the only option seems to be send temp password to email, but there is no SMPT or email defined this is a hardened server with access to the outside world  any other way to reset the admin password?

 

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.Brian's picture

You will want to call support for assistance on this

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

HI,

If SMTP configure are not available.

You can raised support ticket for same

http://www.symantec.com/support/assistance_care.jsp

Thanks In Advance

Ashish Sharma