Endpoint Protection

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  • 1.  Symantec Endpoint Protection 12.1.1101.401 RU1 MP1 Blocking e-mails and printing

    Posted Oct 13, 2015 07:02 AM
    I have recently upgraded to 12.1.6 version for endpoint protection. but suddenly it blocks our e-mails and printing. When disabled from clients machines we can print and send e-mails.


  • 2.  RE: Symantec Endpoint Protection 12.1.1101.401 RU1 MP1 Blocking e-mails and printing

    Posted Oct 13, 2015 07:05 AM

    It's the firewall most likely. Check the traffic log to see what it shows. Use this article as a guide as well:

    Troubleshoot blocked network traffic due to the Endpoint Protection firewall



  • 3.  RE: Symantec Endpoint Protection 12.1.1101.401 RU1 MP1 Blocking e-mails and printing

    Broadcom Employee
    Posted Oct 13, 2015 08:22 AM

    Hi,

    I would suggest to review firewall policy, by default SEP firewall shoudn't block this feature evern after an upgrade.



  • 4.  RE: Symantec Endpoint Protection 12.1.1101.401 RU1 MP1 Blocking e-mails and printing

    Trusted Advisor
    Posted Oct 13, 2015 09:32 AM

    Hello,

    Did you migrate from 12.1.1101.401 RU1 MP1 to 12.1.6?

    Is that 12.1.6 OR 12.1.6 RU1 OR 12.1.6 RU2?

    Check the Firewall Rules and check this Article:

    http://www.symantec.com/docs/HOWTO80724

    Hope that helps!!