Symantec Endpoint Protection Blocking Remote Desktop
Updated: 21 May 2010 | 5 comments
Hi
I am using SEP 11, which is installed as client server basis. SEP protection server is my Domain server and i push to my client and other servers from my Domain server, after that i am not able to connect my Data server through Remote Desktop, getting the error message "RPC server is unavailable" if i disable SEP in my Domain server i can log to my Data server remotely. Other servers i can log in Remotely without diabling SEP only 1 server i am facing this problem, can any one help me to sort out this issue.
Subash
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Hi Subash Make sure your
Hi Subash
Make sure your setting of allow remote desk top is there, nobody change it.
then Try telnet server port 3389 and see if there are any problem happen through the network, if problem happen, try to see is there any logs in Network threat protection, as your comments, if you disable SEP ,then remote desk top works, then check if our Network threat protection got any log about this connection.
if you can not find any logs in NTP log, then try to add an firewall policy to allow TCP 3389.
only my personal suggestion, wish this can help.
Ivan
Symantec Endpoint Protection Blocking Remote Desktop
Hi,
Please let us know the following :-
Thanks & Regards Sandip C Sali
SEP version 11 don't have
SEP version 11
don't have any firewall installed in this network, the issue is with SEP only, because when i disabled SEP in my domain server(which is the SEP server) i can log to my data server remotely.
SEP Clients has 3 componets
SEP Clients has 3 componets
Anti Virus and Anti spyware
Network Threrat Protection
Procative Threat Protection
Out of these 3 which are installed on the Domain Controller
Network Threrat Protection is the firewall componet from SEP
If NTP is installled. We can do 2 things
1. Uninstall NTP from Add remove Program/ Modify And Cross NTP
2. Modify the firewall rule to allow "Block Remote Administration"
enabling the rule will allow Remote Desktop connections onto the computer.
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Seems like symantec firewall is blocking
when the symantec services is enabled its blocking your RDP.
If you dont have network threat protection installed, you may try this. from Microsoft
How to configure RPC dynamic port allocation to work with firewalls
http://support.microsoft.com/kb/154596
you may try this.
go to start - run - ncpa.cpl
right click on local area connection and click on properties.
if you find anything like teefer2 , just uninstall it ..
try to rdp again, it should be fine.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
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