I am running Symantec 12.1.4100 Enterprise
I didn't see a gripe group so I put mine here. I am experencing a explosion of malware like none I've had in the past 10 years.
I have used Symantec for many many years and I like it but as it started as a anti- virus product which it is good at, nowadays most applications coming out are Malware/Spyware and I see the same files being caught and quantined over and over again on the same client.
When you look up the risk on the Symantec site it always says its a low risk ( it might be low but it slows the computer, pops up things and just reeks havoc) and to run a scan and if that doesn't get rid of it run eraser. Well I'm here to tell you the scan finds it a quantines it but does not get rid of it. Running eraser has been mostly useless to find or gett rid of it.
If a simple malware remover program can get rid of it completely then why can't Symantec? My gripe.
Also here's my other delima, As a K12 system we are not allowed to disrupt any computer. Testing is going on almost 6 months out of 9 months which school is in session and which is a no no to even mess with one. The Teachers take theirs home. And mostly there is not a person on site to run a full scan on a infected machine or malware remover.
Anything that gets done is done remotely. So since there's a hour between when school is out and I am off I try to do everything then if the computer is left on. Strictly not enough time. Money is scarce so we cannot afford a purchase a anti-virus and a Malware remover program.
Also to even submit a file to Symantec I have to remote to the client and submit there. I would like to see that ability on the management console.
One final thing when I do a risk report in the console I can click on the risk and make a exception but I can't make it a blocked application. I have to go out into the policies to change.
So I would like to see a more robust Symantec with respect to malware.