can you click again on forget password and see if you can login?

Click the forgot password link on the SEPM login page and a temp one will be sent to you via email

Resetting the administrator password to admin

http://www.symantec.com/docs/HOWTO18134

For Windows 2008, SBS 2003, 2008, 2011 server follow this method

Run the tool as Administrator
 

1. Click Start, and then click All Programs
2. Click Accessories
3. Right-click Command Prompt and click Run as administrator
4. When prompted, either click "Yes" or enter your administrator credentials if necessary.
5. Navigate to the directory of the "resetpass.bat" tool using the cd command. (e.g. cd C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools)
   
   1. On a 32-bit system the default location is: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools
   2. On a 64-bit system the default location is: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools
6. Type in resetpass.bat to run the tool

If you are running SEPM 12.1.1101 the resetpass.bat utility will not be available you need to give forget password option on SEPM Login page. It will send the temporary password to the Administrator Email.

Or

Call the Support team and get the resetpass.bat utility to reset the password

https://www-secure.symantec.com/connect/forums/use...

Kindly mark the thread accordingly if it resolved the issue.

I am having problem with my Symantec Endpoint Protection Manager 12, i left for vacation and some one change the password and when i came back, i could not log in, its lock then wait 15 min it open, i tried to send forget password but i recive the email after long time and when i click on the link to activate the temp password, it give me the link expire click on the latest link, please help.

I really tried to send and forget pass, but it will come after a long time and the link is expire already always saying click on the recent link,

Is there any other selution then resetpass.bat becasue its 12.1 and forget pass ? 

i aways get this msg after long time :

Password for admin admin has been reset to E05C5D83. Click the following link to activate this temporary password:
https://192.168.1.5:8443/servlet/PasswordServlet?mailid=1067CB11C0A801050151E135A8E85422
You must change the password after you log on to the console.
 

and when i click on it, thats what it show:

 Error

You must use the most recent link that you were sent to reset your password. If the link does not work, copy the link from the email and paste it into your browser address bar.

i copy i past it but still:

Error

You must use the most recent link that you were sent to reset your password. If the link does not work, copy the link from the email and paste it into your browser address bar.

any help or should i remove it and reinstall ?

did you try restart of web and sepm services?

how can i do that ?

i tried to restart the services and even the all server but still, any selution please ? 

suggest to open a support case.

didnt the email delivery was quick after restart?

@pete_4u200  no even after restart i didnt get the email fast.

@Mithun Sanghavi i think that is the only selution i can take. 

Thanks all for the support