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Symantec endpoint protection manager

Created: 25 Apr 2010 • Updated: 30 May 2010 | 5 comments
This issue has been solved. See solution.

Hi all,

please help, i'm trying to push symantec antivirus to a machine having Windows 7 as an OS but its not going through, I can find the computer as an unmanaged computer but can't push the client package.

anyway I have several question
how can i download Symantec endpoint protection manager version 5?

where can I find the serial number of my product?

Help please.

 

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Rafeeq's picture

for your serial number contact https://licensing.symantec.com/acctmgmt/index.jsp
c
ustomer care once you have the serial number
https://fileconnect.symantec.com
put the serial number
download MU5
install it
For win7 follow these steps. Earlier version of Symantec endpoint or not compatible with win7 install MU5 or higher.


What are some installation Issues faced during and after installation of Symantec Endpoint Protection 11 RU5 on Microsoft Windows 7

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009111012170848

AravindKM's picture

Have a llok in this KB.As Refeeq told you have to use Ru5 or above to use for installing in Windows  7 OS.From file connect you will be able to download RU6 now.
About preparing computers for remote deployment

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

SOLUTION
hzainal's picture

Thanx alot

one more question, what in the URL to be typed on the client machine's Browser to install the SEP Package??
BTW, still can't push the package to the clients through the manager console, i tried everything, disabled firewall,windows defender and user account control.

so I want to to try it by using the URL on the client workstation.

thank you

AravindKM's picture

You can create a single exe package from SEPM ,put it in a www server.Proved that url in the workstation...

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind