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Symantec Endpoint Protection Manager Failing to update

ℬrίαη

ℬrίαηAug 15, 2013 10:20 AM

Migration User

Migration UserOct 28, 2013 08:02 AM

  • 1.  Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 12:23 AM

    HI!!!

    My SEPM is not downloading updates from symantec liveupdate servers, it gives me the error that relates to shortage of disk space. When i download updates manually its also not updating the manager. Please help!!!!!!!!!



  • 2.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 12:25 AM

    I need advises on creating Host Integrity policies.



  • 3.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 02:18 AM

    hi,

    How many disk space available in your SEPM ?

    Kindly share SEP version ?

     



  • 4.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 02:39 AM

    See the link to make disk space

     

    Disk Space Management procedures for the Symantec Endpoint Protection Manager
    http://www.symantec.com/business/support/index?page=content&id=TECH96214
     
    https://www-secure.symantec.com/connect/forums/sepm-server-disk-space
     


  • 5.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 03:45 AM

    Check the artcle for low disk space

    https://www-secure.symantec.com/connect/articles/issue-related-low-disk-space

     

     



  • 6.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 10:17 AM

    You might also want to post this in the SEP forum, this is for the Altris HelpDesk...

     



  • 7.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 10:20 AM

    How much space is on C:?



  • 8.  RE: Symantec Endpoint Protection Manager Failing to update

    Trusted Advisor
    Posted Aug 15, 2013 10:30 AM

    Hello,

    What version of SEP 12.1 are you running?

    What database are you running? Is that Embedded Database OR SQL Database?

    I would suggest you to check this Thread with similar issue:

    https://www-secure.symantec.com/connect/forums/disk-space-issues

    Hope that helps!!

     



  • 9.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 15, 2013 11:55 AM

    Try this document and drop the JDB file again

    Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH104721



  • 10.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 16, 2013 05:01 AM

    Hi rachidic,

    When time allows, can you update this thread with your progress? 

    How many past defeinition content revisions are you keeping on the SEPM?  And, what else is installed on that server?

    With thanks and best regards,

    Mick

     



  • 11.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Aug 16, 2013 05:16 AM

    HI,

    Hope you having enough disk space on the installation directory.

    1.       Try to update via .jdb file.

    2.       If you are accessing via proxy server kindly ensure SEPM is exclude for any kind of restrictions

    Regards

    Ajin



  • 12.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Oct 25, 2013 07:59 AM

     

     
    Please update the current status in thread or mark as Solved with the helpful one.
     


  • 13.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Oct 28, 2013 08:02 AM

    Hi

    What is the database you are using ?

    Regards

     



  • 14.  RE: Symantec Endpoint Protection Manager Failing to update

    Posted Nov 11, 2013 12:29 AM

    Hi

     

    If you are using Microsoft SQL Server for your Database make sure that the autogrowth of the database is not restricted.