symantec endpoint protection manager live update problem
Created: 16 Jun 2012 | Updated: 16 Jun 2012 | 4 comments
hello ,
i am facing problem symantec endpoint protection manager live update problem
i have no idea what is problem not live update
i thing so download problem
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what is the problem? is that SEPM not updated?
can you post the error?
if it shows error 4, then follow this link
"Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager
http://www.symantec.com/business/support/index?page=content&id=TECH103112
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello,
What version of SEPM are you running? Please provide us the entire version #.
Secondly, What makes you feel that the SEPM is facing the Liveupdate Issue?
Is the SEPM not updated with the Latest Definitions?
What date under " Windows Latest Manager Version: " do you see on the Home Screen of SEPM?
Incase, you are running the SEP 12.1, check the dates on Symantec website:
http://www.symantec.com/security_response/definitions.jsp
If running SEP 11.x, check this :
http://www.symantec.com/security_response/definitions.jsp?pid=sep11_32
What do you see, under SEPM > Admin > Servers > Higlight Local Site and Click on "Show Liveupdate Downloads"?
To Explain us the Situation, you could also use Screenshots.
Hope that helps!!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
This may also help:
With thanks and best regards,
Mick
A. Click Start, then Run.
B. Type cmd, then click OK. This will bring up a command prompt.
C. At the command prompt type cd and the path to lucatalog.exe:
cd C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin (Enterprise Edition)
cd C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin (Enterprise Edition 64-bit)
cd C:\Program Files\Symantec\Symantec Protection Center\bin (Small Business Edition)
cd C:\Program Files (x86)\Symantec\Symantec Protection Center\bin (Small Business Edition 64-bit)
9. Type lucatalog.exe -cleanup When the command line path returns, cleanup is done.
10. Type lucatalog.exe -forcedupdate
How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition)
Mohan Babu
moglie20@gmail.com
+91 9884382160
Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
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