Symantec Endpoint Protection Manager Version 11.0.780.***

ryangiam's picture

I have problems with this Symantec Endpoint Protection Manager Version 11.  My manager keep the old virus definition and policy. it wont update the policy. even though i make a change of the policy. the files that contain this symantec policy, still didnt change. i not sure what had happen. so, my client keep on get the old virus definition from the server. any suggestion on that ?

pete_4u2002's picture

Hi Well the version which is

Hi
Well the version which is being used by you is tooooo old. There are lot many fizes in the latest release. You may need to instal the latest version and check if the issue is faced.

Latest version SEP 11.0 MR 4 MP 1a.

Pete!

ryangiam's picture

the version

the version which is version 11.0.776.942, the SEP 11.0 MR4 is which version ? any suggestion link what i can refer to download the latest?

Giuseppe.Axia's picture

versions

Hi,

here are the versions:

11.0.776  RTM
...
11.0.4000 MR4
11.0.4014 MR4 MP1

The supported migration path is RTM > MR4 > MR4 MP1

The migration step-by-step is available in our web site.

Take in consideration that your version is really bugged and sometimes the migration does not resolve some issues. Sometimes is better to remove the RTM and install the MR4 MP1 from the scratch.

Giuseppe

Lissome's picture

SEPM MR4 is 11.0.4000 You can

SEPM MR4 is 11.0.4000
You can download new version of SEP from fileconnect.symantec.com

ryangiam's picture

do i really need to migrate ?

do i really need to migrate ? or i can straight install the MR4_MP1 ? just now checked, the correct version is 11.0.780.***

pbogu's picture

MR4MP1 is supported when

MR4MP1 is supported when migrating from MR4 or on clean installation. updates from other versions may work but they are not supported.

ryangiam's picture

after i fnished install the

after i fnished install the MR4 MP1, how should i do to update the policy? or , i just need to do the same process to push update to the client?

Ajitjha's picture

The comment from pbogu is

The comment from pbogu is absolutly correct. You need to upgarede to MR4 and then to Mr4MP1

Regards'
Ajit Jha
TechSuport Engineer
STS

pbogu's picture

after i fnished install the

after i fnished install the MR4 MP1, how should i do to update the policy? or , i just need to do the same process to push update to the client?

what do you mean by updte the policy? what do you want to do?