Symantec ENdpoint Protection MR4 Packaging and customizing

nac's picture

Hi;

       I need to package SEPMR4, When I finish install I want to suppress prompt for reboot (that is not reboot reallysuppress prompt its a custom dialog launched by some dll custom action). I guess this MSI by Symantec is made up from Installshield and there are some ISscript custom actions. but I dnt have time for going through all custom actions.
      Also When reboot is done it launches live update and Active Scan I want to disable both of them. There is a table called checkbox table in MSI database. Is this the place from where I can do these customizations ?
Can SEP Manger be used for customizing SEP MR4 installation?

Please suggest

EdT's picture

How about asking these questions in the EP forums?

The Symantec Endpoint protection forums in the Security section may be able to answer your questions regarding the customisation of SEPMR4. This is a Wise forum, not an installshield forum.
You could try looking on Appdeploy.com for information on packaging specific software, but if SEPMR4 is not already in there, you may find that you have no option but to explore the custom actions in your package until you find the one that is performing the reboot.

It is also likely that Live Update and Active Scan are processes triggered by registry RUN key entries, or entries in the Startup Folder. So if you want to stop these processes, ensure that the registry keys are not installed, or add a custom action to delete them if you can't find how they are installed.
I have to ask the question though - why bother installing a security product, then crippling it by ensuring it cannot update itself or scan the machine?

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

piyushnasa's picture

Try this

There is a Custom Action in the package which will disable the reboot. I do not remember the name, but if you make a log file then when the reboot prompt comes. You can make the condition of this Custom Action as 0. So this will not run.
I would suggest you to leave the Live Update and Active scan as it is and do not temper them as this is the functionality of SEP package and there is no harm in keeping this. 

Piyush Nasa
Altiris Certified Professional (ACP)

EdT's picture

KB Article

There is a KB article in the Altiris Knowledgebase that lists all the common Installshield custom actions - this may save you some time.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

nac's picture

Thanks Guys

It seems I would have tried before putting prblem in this forum, well there is one custom action named for disabling reboot. and There is no run key or startup key these keys will work after going for reboot only. but there is one custom action for disabling these prompts.

I dont know how IMPOSEBLE spells

EdT's picture

Eh?

Sorry, your last posting is either missing a line or I'm just not able to understand what you are saying.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.