Endpoint Protection

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  • 1.  Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 02:44 AM

    Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer".  Unable to perform SEP updates

    see screenshot. Thank you

     



  • 2.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 02:51 AM

    If you Choose next and update client

    Are you received any error ?



  • 3.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 02:57 AM

    No error. Simply states: All of the Symantec products and components installed on your computer are currently up-to-date.



  • 4.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates
    Best Answer

    Trusted Advisor
    Posted Aug 31, 2012 03:01 AM

    Hello,

    What version of SEP 11.x are you running and What version of Liveupdate has been installed?

    Secondly, 

    Could you please Run a Repair of SEP client from the Add/ Remove programs, which would resolve the issue.

    Hope that helps!!



  • 5.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 03:03 AM

    Can you provide screen shot..

    Remove live update wizard ?

    Currently what defination are showing in SEP client ?



  • 6.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 04:24 AM

    "Thumbs up" to Mithun.  The SEP client has somehow become de-registered from LiveUpdate.  A repair (or upgrade to the latest available release of SEP) will fix it.



  • 7.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Aug 31, 2012 04:40 PM

    Yep. Repair the installation. The screenshot clearly shows that LiveUpdate only knows to look for updates for itself.

    sandra



  • 8.  RE: Symantec Endpoint Protection not listed in live update "the following symantec products and components are installed on your computer". Unable to perform SEP updates

    Posted Sep 03, 2012 07:30 AM

    repair the installation and see if the product is listed.