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Symantec Endpoint Protection Notification

Created: 08 May 2012 • Updated: 14 May 2012 | 4 comments
This issue has been solved. See solution.

Hi,

 

When Open the Excel file below mentioned message is appear. Anyone send the best solution for that problem.

 

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Mithun Sanghavi's picture

Hello,

Symantec Security Response Team is looking into this and we would update the Thread as shown below as soon as there is an update on this Issue.

https://www-secure.symantec.com/connect/forums/bloodhoundexploit459-false-positive

There is no need to contact Technical Support for this issue at the present time.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Mithun Sanghavi's picture

 

Hello,

Rapid Release definitions which correct this FP are being posted now.  The next build of definitions (available via LiveUpdate, ETA 4:00 PM PST, May 08) will also contain the fix for this issue.

Rapid Release Sequence number:  134129 Extended information: 2012-05-08 rev. 016

Instructions for how to apply RR defs:

How to apply rapid release definitions to a Symantec Endpoint Protection (SEP) client.

Article: TECH104979   |  Created: 2008-01-21   |  Updated: 2010-10-06   | Article URLhttp://www.symantec.com/docs/TECH104979

How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

Article: TECH102607   |  Created: 2007-01-08   |  Updated: 2012-05-01   |  Article URLhttp://www.symantec.com/docs/TECH102607

FTP link to RR defs, if needed:

ftp://ftp.symantec.com/public/english_us_canada/antivirus_definitions/norton_antivirus/rapidrelease/

Please link any cases to this KB:

Possible False Positive for signature Bloodhound.Exploit.459

Article: TECH188271   |  Created: 2012-05-08   |  Updated: 2012-05-08   |  Article URLhttp://www.symantec.com/docs/TECH188271

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
vigneshwaran's picture

Hi Mithun,

 

Thank you for your information.smiley

- Vicky