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Symantec Endpoint Protection Notification

Created: 08 May 2012 | Updated: 14 May 2012 | 4 comments
vigneshwaran's picture
vigneshwaran
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This issue has been solved. See solution.

Hi,

 

When Open the Excel file below mentioned message is appear. Anyone send the best solution for that problem.

 

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
Symantec Endpoint Protection Notification - Comment:08 May 2012 : Link

Hello,

Symantec Security Response Team is looking into this and we would update the Thread as shown below as soon as there is an update on this Issue.

https://www-secure.symantec.com/connect/forums/bloodhoundexploit459-false-positive

There is no need to contact Technical Support for this issue at the present time.

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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pete_4u2002's picture
pete_4u2002 Symantec Employee
Symantec Endpoint Protection Notification - Comment:08 May 2012 : Link

its false positive follow up this thread  https://www-secure.symantec.com/connect/forums/bloodhoundexploit459-false-positive

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
Symantec Endpoint Protection Notification - Comment:08 May 2012 : Link

 

Hello,

Rapid Release definitions which correct this FP are being posted now.  The next build of definitions (available via LiveUpdate, ETA 4:00 PM PST, May 08) will also contain the fix for this issue.

Rapid Release Sequence number:  134129 Extended information: 2012-05-08 rev. 016

Instructions for how to apply RR defs:

How to apply rapid release definitions to a Symantec Endpoint Protection (SEP) client.

Article: TECH104979   |  Created: 2008-01-21   |  Updated: 2010-10-06   | Article URLhttp://www.symantec.com/docs/TECH104979

How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

Article: TECH102607   |  Created: 2007-01-08   |  Updated: 2012-05-01   |  Article URLhttp://www.symantec.com/docs/TECH102607

FTP link to RR defs, if needed:

ftp://ftp.symantec.com/public/english_us_canada/antivirus_definitions/norton_antivirus/rapidrelease/

Please link any cases to this KB:

Possible False Positive for signature Bloodhound.Exploit.459

Article: TECH188271   |  Created: 2012-05-08   |  Updated: 2012-05-08   |  Article URLhttp://www.symantec.com/docs/TECH188271

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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vigneshwaran's picture
vigneshwaran
Symantec Endpoint Protection Notification - Comment:08 May 2012 : Link

Hi Mithun,

 

Thank you for your information.smiley

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