How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

http://www.symantec.com/business/support/index?page=content&id=TECH102261

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If you don't have any uninstall password change registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable

Hi,

Could you please confirm the SEPM version?

Prior to SEP 12.1 RU1 MP1, resetpass.bat file would be present under c:or installed drive\Program Files or (x86)\Symantec\Symantec Endpoint Protection Manager\Tools\resetpass.bat

It will reset username & the password to 'admin'.

It's not possible to change the database password later on & it's by design.

Under Add or Remove Programs (or Programs and Features, depending on your version of Windows), you should be able to get Support information.

I'm not aware of being able to set a password to run LiveUpdate. Can you maybe take a screenshot? Is your taskbar menu a tilted shield or an upright one?

sandra

As far as I know, there is no password retrieval for the client. The resetpass.bat is for lost password for the management console, aka the SEPM. You would need to locate on which machine the SEPM is installed, and from there, you may be able to get in to the SEPM and disable client passwords. That is, if your clients are still communicating with the SEPM.

You should also have no trouble getting to the Administration Guide for your version. It should be able to help you once you are able to log in: ftp://ftp.symantec.com/public/english_us_canada/pr...

You whould know that the build you're using is from November of 2008. I would update as soon as possible. If you no longer have a valid licence, you can call for info on renewing. The information for non-technical support: http://www.symantec.com/support/assistance_care.jsp

Good luck...

sandra

I think its  the proxy which is asking for the authentication

open control panel

open liveupdate

set the proxy settings as in your Internet explorer.

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