Is this an unmanaged client?

Open SEP

Next to Network Threat Protection click on Options

Select Configure Firewall Rules

Select Add

Give it a name such as "Allow Printer" and set the Action to Allow this traffic

Click on the Hosts tab and select the IP Address field

Enter in the printer IP address here

You can leave the other tabs alone

Click OK

Move the new firewall rule to the top and click OK

Try to print again

once i click on network threat options i have 5 options

1. change settings (which is greyed out)

2. view logs

3. view application settings

4. view network activity

5. disable network threat protection

so if i need to go into 1. change settings I cant get in to it my laptop is a company laptop so not sure what is

disabled when i log on it says im an administrator but dont really know what it means

thanks

Try this

the IPs is blocking it

open sepm

policies

intrusion prevenint policy

under the exclude list, exclude your printer.IP

In case your client is managed it will be need to perform the exlusions either IPs or NTP from the SEPM Manager side - it is possible youwon't be able to make any changes or disable any features from the client gui.