Hi MikeWise,
The Cleanwipe utility is a very easy but potentially very dangerous tool to use which is why Symantec is requiring customers to open a call to receive the utility. The *best* way to remove the product has always been, and always will be, to use the Add/Remove programs feature in the control panel. If Cleanwipe would be available for anyone to download we’d have people running cleanwipe to fix things that don’t require uninstalls in the first place, because it’s relatively easy to use.