Video Screencast Help

Symantec Endpoint protection (Self-managed) to "migrate" to New machine

Created: 06 Feb 2013 | 7 comments

I have 5 Symantec Endpoint protection. It was installed onto 3 PC and 2 laptops. All set as unmanaged.

But now I need to move one of the SEP out an old laptop to into a new one. 

What I had done was to uninstall the SEP from the old laptop (while connected to the internet).

I was hoping to use the file which I downloaded from Symantec in Oct last year (for the installation of our 5th SEP) to now install into the new laptop.  

Since I have already uninstalled the SEP in one of the laptop and also have the installation file (from a previous installation),
will I face problems installing the SEP in the new laptop? If my method, does not work, please advise.

Thanks for your help.

Comments 7 CommentsJump to latest comment

pete_4u2002's picture

there won't be any issues. You can install on new laptop as you are still within license limit.

Rafeeq's picture

What is your SEP version, if you are using 11.x there is no need for any license file.

if you need to do uninstall / reinstall thats it:)

Ambesh_444's picture


Yes, You can install sep on your new laptop and dont worry you are not going to face any issue.

If any help required please let me know.

Thank& Regards,


"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

truthbc's picture

My version is a 12.1.

Great to hear that there will be no issue with installing on new laptop.

Will try it out and update the result later. Thanks.

SebastianZ's picture

You should not have any issue with this - just for reference - installation should go straight forward:

Mithun Sanghavi's picture


I agree. You would face no issues as you are installing it as unmanaged client.

Simply uninstall and resinstall the SEP client on a new machine.

Once you have the SEP client (unmanaged) installed. Simply follow the Article on updating it with the License File.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Chetan Savade's picture


SEP 11.x licensing is basically just a "paper" license product.  However, with SEP 12.1 the licensing is a "software" license product and uses a  license file.  It is important to become familiar with this license concept.

Depending upon the license vendor, you receive either a product license serial number or a Symantec License file. License files are either sent to you in email or downloaded from a secure Web site. The license file uses the file extension .SLF (Symantec license file ). When the license file is sent by email, it is attached to the email as a .ZIP file. You must extract the .SLF file from the .ZIP file.

If you have the SEP unmanaged client installed. Follow this article on updating it with the License File.

Also check this article to find out license related articles.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<