Hi,

I have a Symantec EndPoint Protection (Small Business) 12.0.1001.95 on a server.

I have Windows 7 clients who are installing the Endpoint Protection client 12.0.1001.95 successfully. I have now new windows 8.1 clients and I think that they are not compatible with symantec endpoint protection 12.0.1001.95.

Am I right or do I have to install the Symantec_Endpoint_Protection_SBE_12.1.4 on the server to make Windows 8.1 clients work?

Thanks & Regards.

Am I right or do I have to install the Symantec_Endpoint_Protection_SBE_12.1.4 on the server to make Windows 8.1 clients work?

Yes you can upgrade your SEPM version

Upgrading or migrating to Symantec Endpoint Protection 12.1.4 (RU4)

SEPM 12.1.4 are the first version which are supported Windows 8.1 and Windows 2012.You can upgrade your current SEPM 12.0.1001.95 to SEPM 12.1.4.

Latest Symantec Endpoint Protection Released - SEP 12.1.RU4

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru4

http://www.symantec.com/connect/articles/knowledgebase-articles-symantec-endpoint-protection-1214ru4

Upgrade process from SEP 12.1 RU1 MP1 to SEP 12.1 RU2

https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2

Ideally you want to upgrade to maintain consistency but if you can't at the moment just import the 12.1.4 package. This link will walk you thru how:

How to manually import client packages into Endpoint Protection Manager (SEPM)

Yes, your current version is not supported for window 8

12.1 ru2 is first version which support for window 8.

you can upgrade in 12.1 ru4 because it is latest one.

http://www.symantec.com/business/support/index?page=content&id=TECH174348

Hello,

Any good news regarding your problem ?

Upgrade process graphical overview: Small Business Edition 12.0 to Small Business Edition 12.1 RU3 version

https://www-secure.symantec.com/connect/articles/upgrade-process-graphical-overview-small-business-edition-120-small-business-edition-121-ru

Hi I did the update successfully. 

It seems that its gone well. The only thing is that under Admin it doesnt show the tab: Install Packages.

I was thinking of giving a repair to SEPM.

Any ideas?

Regards,

Adrian

Hope you are full admin for the SEPM console. That tab should be visible...

Anyways you can give a try by doing repair..

Have you login default admin account? Try to repair SEPM for add/remove program

1) A repair did not solve anything.

2) Yes my account is listed under Administrators

3) Could it be that this is the small business edition?

Thanks

IN SBE edition Install Packages TAB option not available

See this thread

https://www-secure.symantec.com/connect/forums/install-packages-does-not-appear-under-admin-tab

https://www-secure.symantec.com/connect/forums/cant-delete-old-packages