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Symantec Endpoint Protection - Unable to Install

Created: 27 Jul 2014 • Updated: 17 Sep 2014 | 2 comments

Hi Team, 

I've tried to install the Symantec a few times, but failed. 

It always shows at the setup wizard as

"The wizard was interrupted before Symantec Endpoint Protection Client could be completely installed. Your syste has not been modified. To complete installation at another time, plase run set up again. " 

I've searched online and it seems the pre-installed anti-virus programme in my computer cannot be removed completely. And it seems there is a programme called "CleanWipe"  which may help. 

However, I searched in the symantec website and fail to find such programme.  Could you kindly please assist ? Many Thanks. 

Regards,
Marco

Operating Systems:

Comments 2 CommentsJump to latest comment

James007's picture

Now cleanwipe avaialble in fileconnect

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

If you can not find in fileconnect you can contact with tech support for get it

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652(407-357-7600from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Brɨan's picture

Cleanwipe will have only remove symantec products, not other competitors products. You may need to do a manual removal. Nonetheless, if you still need cleanwioe, send me a PM so I can provide further assistance.

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