Endpoint Protection

Symantec Endpoint protection Virus definition is blank

Do you have enough space on your C drive? This happens a lot when the hard drive runs out of space.

You can also have a look at this KB article:

How to clear out corrupted definitions for a Symantec Endpoint Protection Client manually

http://service1.symantec.com/support/ent-security.nsf/docid/2007123111551948

Uninsatll the client
delete the all symantec folder from
c:\program files\comman files\symantec shared
reboot
install

is the virus definition blank on  the client  or on the SEPM?

if on the client, follow Brian's suggestion.

if on the SEPM it might be the data of the client may not be processed on the SEPM.

If it is in client download manual def file and run then see

!. Uninstall Liveupdate 3.3 from add/remove  programs
2. Delete all the liveupdate  folders: From C:/Documents and settings/Al users/Application Data/Symantec, and from C:/program files/Symantec( If present).
3. Re-install Liveupdate, by running LUSETUP.EXe from the  SEP folder, inside CD1/DVD
4. Repair Symantec Endpoint  Protection from add/remove  programs.

Thank you for quick responses
Problem resolved

I have copy c:\program file\common files\symantec shared\virusdefs copy the recent dated folder to another server on same location, working fine


again thanks