Endpoint Protection

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  • 1.  Symantec Enpoint Protection not start on Client!

    Posted Jun 19, 2013 11:37 PM

    I've upgraded a lot of new settings for the client machine, but a machine hits the error message.
    If I uninstall and reinstall the client machine then all errors.
    But the number of hits my machine pretty much, I need another solution for this problem.

    touch machine error as follows:

    Symantec Enpoint Protection cannot open because some Symantec service are stopped. Restart the Symantec services, and then open Symantec Enpoint Protection

    message on the server machine is in a state that touches offline

    please show me the solution to overcome this problem

    Thanks all!



  • 2.  RE: Symantec Enpoint Protection not start on Client!

    Posted Jun 19, 2013 11:57 PM

    hello,

    did you try to repair sep client on add/remove program ?



  • 3.  RE: Symantec Enpoint Protection not start on Client!

    Posted Jun 19, 2013 11:57 PM

    What is symantec version you are running there?



  • 4.  RE: Symantec Enpoint Protection not start on Client!

    Posted Jun 20, 2013 12:43 AM

    Hi,

    Please share the screen shot of error wht u got.

    Please stop the all services and then again start the same. OR you can try with repair.



  • 5.  RE: Symantec Enpoint Protection not start on Client!

    Posted Jun 22, 2013 01:00 AM

    Check if help

    Unable to open the Symantec Endpoint Protection client interface after migrating to 12.1 on Windows 7 64-bit

    Article:TECH164707  |  Created: 2011-07-15  |  Updated: 2012-01-16  |  Article URL http://www.symantec.com/docs/TECH164707

     



  • 6.  RE: Symantec Enpoint Protection not start on Client!



  • 7.  RE: Symantec Enpoint Protection not start on Client!

    Broadcom Employee
    Posted Jun 22, 2013 04:07 AM

    Hi,

    Thank you for posting in Symantec community.

    We would required more info to identify possible root cause.

    • SEP client version details
    • Operating System details
    • Fresh install or Upgrade, if upgrade then what was the path.

    Also check this article if it's relevant: http://www.symantec.com/docs/TECH164707

    Have you done any troubleshooting so far?



  • 8.  RE: Symantec Enpoint Protection not start on Client!

    Posted Jun 24, 2013 07:12 AM

    Hi

    Try repairing the SEP client

    Regards

     



  • 9.  RE: Symantec Enpoint Protection not start on Client!

    Trusted Advisor
    Posted Jun 24, 2013 10:34 AM

    Hello,

    What version of SEP 12.1 are you running and on what OS are you facing this issue?

    This issue has been addressed in the Symantec Endpoint Protection 12.1 RU1 release.

    Check this Article:

    Unable to open the Symantec Endpoint Protection client interface after migrating to 12.1 on Windows 7 64-bit

    http://www.symantec.com/docs/TECH164707

    New fixes and features in Symantec Endpoint Protection 12.1 Release Update 1

    http://www.symantec.com/docs/TECH174565

    On a kind Note: It is recommended to install the Latest version of Symantec Endpoint Protection 12.1 on your machine. Currently, the Latest version is Symantec Endpoint Protection 12.1 RU3

    Latest Symantec Endpoint Protection Released - SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru3

    Hope that helps!!