Virtual Secure Web Gateway

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  • 1.  Symantec Gateway Security 360 freezes

    Posted Feb 17, 2011 08:27 AM

    My SGS360 firewall freezes from time to time and I simply cannot find a pattern as to why.  It just needs a power cycle and it would work fine for a few weeks.  I looked at the log and don't see anything obvious.  It has firmware 2.1.0 Build 1336.  It's connected to an AT&T T1 at the moment.  Thanks in advance for any tip/suggestion.



  • 2.  RE: Symantec Gateway Security 360 freezes

    Posted Feb 22, 2011 04:35 AM

    Hi,

     

    is there any P2P traffic passing through your SGS?

     

    Federico



  • 3.  RE: Symantec Gateway Security 360 freezes

    Posted Feb 22, 2011 10:05 AM

    Federico, thank you for responding.

    To answer your question, I don't believe so.  We just have the common ports like 80, 25, 110, 443 opened... plus the necessary ports for Citrix to work.



  • 4.  RE: Symantec Gateway Security 360 freezes

    Posted Feb 23, 2011 08:14 AM

    Hi,

    Unfortunately that product is not supported anymore so I guess one thing you can try is (if you didn't upgrade to that version for any specific reason) to rollback firmware maybe, if this is something that happens often.

    Firmware releases are still available on the ftp:

    ftp://ftp.symantec.com/public/english_us_canada/products/symantec_gateway_security/

    HTH,

    Federico