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Symantec Ghost WINPE Driver add not working

Created: 26 Jun 2013 | 9 comments

Using GSS 2.5 to create a bootable WINPE ghost disk which I done may times in the past successfully. This version I am adding the Vista Broadcom NetXtreme driveer for the BCM5719 for an HP DL380p G8 server I just got. I see the netwotk instances, but it doesn't work. It appears the NICs did not bind as I dont get the normal UDP connection information from the ipconfig /all command.  I tried loading the HP Ethernet 1Gb 4-port 331FLR Adapter Windows server 32 bit driver also but the results are the same.   Does anyone have some trouble shooting ideas, they would be appreciated.

Mark

Operating Systems:

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EdT's picture

Have a look at this technote as it will give you some pointers on how to test candidate driver dynamically from the command line:

https://www-secure.symantec.com/connect/articles/do-i-have-correct-driver-winpe

It is also worth checking that the device ID of the NIC in your HP matches the PNP IDs listed in your driver's INF file.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

PatPatriot55's picture

Thanks, will give look, just odd it loaded the new driver but it odesn't work. I tried both the Broadcom BCM5719 and HP's 32bit 331FLR. Loads using either with correct names seen from netcfg command.

Maneesh's picture

Please post the device code from the Nework Adapter properties->Details->Hardware id

PatPatriot55's picture

The HW ids are: PCI\VEN_14E4&DEV_1657&SUBSYS_169D103C&REV_01

PCI\VEN_14E4&DEV_1657&SUBSYS_169D103C

PCI\VEN_14E4&DEV_1657&CC_0200000

PCI\VEN_14E4&DEV_1657&CC_0200

Regards,

Mark

 

EdT's picture

A quick google on the HW ID gives this as a hit amongst many others:

http://www.driveridentifier.com/scan/driver_file_detail.php?inf_file_id=1153958&md5=43e2c0148a235693b0bad50f14fc3f15&scanid=F18E81926CA34B7584EA221269FF876D&item_id=596420907&hardware_id=PCI%5CVEN_14E4%26DEV_1657

Definitely a Broadcomm driver therefore, so time to go to the BroadComm site and download a candidate driver for the Broadcom Skinny NetXtreme Gigabit Ethernet   and then confirm that the INF file has the necessary matching HW ID before testing it against your WinPE boot disk.

 

 

 

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

EdT's picture

Or let us know what NIC chipset is being used in your machine.

If your machine has a working copy of windows on it, try running the utility described here: https://www-secure.symantec.com/connect/articles/readyutility-assist-identifying-plug-and-play-drivers

as this will capture all device IDs on your system including those of the NIC.

Finally, does you machine have more than one active NIC?  If so, can you disable or remove additional NICs so only one is active?

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

PatPatriot55's picture

Thanks EdT, nice tool. Very usefull for the various workstations and servers work with.

Mark

Maneesh's picture

Sorry about the delay.There are a few limitations with these drivers ,when using WINPE 2.0.Try the attached driver and if does not work ,use a different version of WINPE.

AttachmentSize
Broadcom Dev_1657.zip 389.92 KB
PatPatriot55's picture

Thanks Maneesh, I will try that driver when I get back on that project.