Symantec Health Status Offline, while the actual Client are Online

Created: 30 Oct 2012 | Updated: 30 Oct 2012 | 3 comments

R100N3

Hi ,

Anyone can help me with this problem :

1. The health check status show OFFLINE status on theClient, while the actual condition are Online on the client.

can anyone solve this problem

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Mithun Sanghavi Symantec Employee Technical Support Accredited

Hello,

Check this Article:

Symantec Endpoint Protection Manager displays clients as offline even though the client is showing online

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

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Brian81 Trusted Advisor

What version of SEP/M are you running?

Ashish-Sharma

HI,

Is the heartbeat set to push mode?

Also Check artical

Symantec Endpoint Protection Manager displays clients as offline even though the client is showing online

Thanks In Advance

Ashish Sharma