Symantec Installation Manager Install Logs
Updated: 22 May 2010 | 4 comments
This issue has been solved. See solution.
One of my components failed to install and it said to check the logs for details..... where is it saving the install logs?
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Should be here:
C:\Documents and Settings\<user who did install>\Local Settings\Temp\SIM Logs\SIM <date time of SIM install attempt>
Hope this helps.
Mike Clemson, Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner
Stuck
My installed failed but Symantec Installation Manager thinks Symantec Management Platform SP2 HF1 is installed. How can I clear this out so that It thinks nothing is installed on the box? The Repair button doesn't work. and the site doesn't exist in IIS.
If I try and run the NS install again it uses the wrong settings.
Remove using msiexec
Try removing SMP SP2 HF1 using the instructions in this KB:
https://kb.altiris.com/article.asp?article=48440&p=1
Excerpt:
Does that help?
Mike Clemson, Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner
I figured out my install
I figured out my install issue. I was trying to use an alias for the web console insted of the computer name. This causes the install manager to bomb out because it wants the actuall computer names during the install process. This needs to be fixed in my opinion.
For instance, I want to use https://altiris.mydomain.com as the website for my console. However the server name is SVRALTS1. Although I can configure IIS to use the alias name and the Installation Manager checks pass. The installer fails to configure the server. If I changed the website to https://SVRALTS1.mydomain.com and configure the cert to use that name instead, the installation works correctly.
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