Symantec Management Platform (Notification Server)

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  • 1.  Symantec Installation manager will not work says no internet connection

    Posted Nov 02, 2012 04:18 PM

    symantec Installation manager will not run an update reason(s): -Requires an internet connection for download.

    tried rebooting server but thats did not fix this.  i have no problem getting to web from machine.  Any ideas on what to do?



  • 2.  RE: Symantec Installation manager will not work says no internet connection

    Posted Nov 02, 2012 05:57 PM

    Do you have a proxy set in SIM specifically?



  • 3.  RE: Symantec Installation manager will not work says no internet connection

    Posted Nov 02, 2012 06:42 PM

    no proxy setting needed.



  • 4.  RE: Symantec Installation manager will not work says no internet connection

    Posted Nov 02, 2012 07:26 PM

    Which is why you should check there isn't one set specifically in SIM.

    Check you can put the pl xml file into a web browser.



  • 5.  RE: Symantec Installation manager will not work says no internet connection

    Posted Nov 05, 2012 04:09 PM

    Well i log in today and all looks good.  Sorry for the trouble. although to answer the last question the server can access the internet through a proxy or straight.  I tried both.  it seem to be able to update the software list fine in either case.