Endpoint Protection

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  • 1.  SYMANTEC IPS

    Posted Dec 05, 2011 09:24 PM
      |   view attached

    Mozila Firefox is now in its 8.0 stable version, i have SEP 12.1, and see you haven't free and upgrade for Addon Symantec 2.0. ¿Why haven't you free the Addon upgrade for Symantec Endpoint Protection? WHY ARE YOU SO BEHIND?



  • 2.  RE: SYMANTEC IPS

    Posted Dec 06, 2011 04:23 AM

    I guess this was a kown issue ,

    I would suggest you to upgrade to  Ru1.

    I have the same issue in my machine

     



  • 3.  RE: SYMANTEC IPS

    Trusted Advisor
    Posted Dec 06, 2011 10:48 AM

    Hello,

    It's a Known Issue of SEP 12.1

    http://www.symantec.com/docs/TECH163124

    Please Migrate to the SEP RU1.
     
    Hope that helps!!


  • 4.  RE: SYMANTEC IPS

    Posted Dec 07, 2011 02:14 PM

    MIGRATE TO THE SEP RU1????  HOW???



  • 5.  RE: SYMANTEC IPS

    Posted Dec 07, 2011 06:33 PM

    To migrate from SEP 12.1 to SEP 12.1 RU1 follow the article given below:

     

    http://www.symantec.com/docs/TECH174545



  • 6.  RE: SYMANTEC IPS

    Trusted Advisor
    Posted Dec 09, 2011 04:09 AM

    Hello,

    In your case, since you are carrying the SEP 12.1, you would have to Download the SEP 12.1 RU1 from https://fileconnect.symantec.com/

    Here are the Overview steps which you need to follow (provided in the Article above) http://www.symantec.com/docs/TECH174545

     

    • Create a migration plan
      Before you begin to install the Symantec Endpoint client, manager, and any administration upgrades, you should have a solid understanding of your network topology and a streamlined plan to maximize the protection of the resources on your network during the upgrade. Symantec strongly recommends that you migrate the entire network to the current version rather than managing multiple versions of Symantec Endpoint Protection.
    • Backup up the database
      Before you upgrade, you should back up the database.
    • Enable local authentication
      If Symantec Network Access Control is in use, then enable Local Authentication prior to migration.
    • Disable "Protect client files and registry keys" Application Control Policy
      If the setting "Protect client files and registry keys" is used, disable it in the Application Control policy prior to the migration. WARNING: If this setting is not disabled, you may face issues at a later stage when migrating your clients. 
    • Stop the Symantec Endpoint Protection Manager service
      Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager service on every management server in your site. After you upgrade, the service is started automatically.
      WARNING: You must stop the Symantec Endpoint Protection Manager service before you upgrade, or you will corrupt your existing installation of Symantec Endpoint Protection Manager.
    • Upgrade the Symantec Endpoint Protection Manager
      You do not need to uninstall management servers before you install the new version. The overinstall process saves legacy settings, and then upgrades to the latest version.
    • Upgrade the Symantec Endpoint Protection Clients
      You do not need to uninstall previous clients before you install the new version. The overinstall process saves legacy settings, and then upgrades to the latest version.

    Hope that helps!!