symantec latest manager version not updating after install sep clients in the server
the sep client have an live update installed.
the update run successfully but the client update not the sepm

Did you have try to run manually live update ?

Downloading LiveUpdate content manually to Symantec Endpoint Protection Manager

using .jdb not work
liveupdate install update, but the symantec endpoint protection updates not the sepm

What database are you using ?

Check this articles and try

Symantec Endpoint Protection Manager 12.1 is not updating 32-bit or 64-bit virus definitions due to corrupt content

Symantec Endpoint Protection Manager 11

​embedded db

Enable sylink debugging on the affected client, let it run thru a few heartbeats and post the log here for review

How to enable Sylink debugging for the Symantec Endpoint Protection 11.x and 12.1 client in the Windows Registry

You can also try cleaing the definitions:

How to clear out corrupted definitions for a Symantec Endpoint Protection client manually

You can try to clear corrupt virus defination

Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions.

this two client and sepm installed in the server 

Both are not updating?

How to clear out corrupted definitions for a Symantec Endpoint Protection client manually

now error code =4 

try clearing out the defs on an affected client

sepm not get latest manager virsion

and when start update it return error code =4

esm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
08/07/35, 12:55:23 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/sesm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\sesm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip" HR: 0x802A0026
08/07/35, 12:55:23 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0       , Num Successful: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/sesm$20network$20access$20control$20client$20win32_11.0.2000_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
08/07/35, 12:55:23 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/sesm$20network$20access$20control$20client$20win32_11.0.2000_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\sesm$20network$20access$20control$20client$20win32_11.0.2000_english_livetri.zip" HR: 0x802A0026
08/07/35, 12:55:23 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0       , Num Successful: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/sesm$20network$20access$20control$20client$20win64_11.0.2000_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
08/07/35, 12:55:24 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
08/07/35, 12:55:24 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/sesm$20network$20access$20control$20client$20win64_11.0.2000_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\sesm$20network$20access$20control$20client$20win64_11.0.2000_english_livetri.zip" HR: 0x802A0026
08/07/35, 12:55:24 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND

esm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
08/07/35, 12:55:23 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/sesm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\sesm$20antivirus$20client$20win64_11.0.2000_english_livetri.zip" HR: 0x802A0026
08/07/35, 12:55:23 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0       , Num Successful: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
08/07/35, 12:55:23 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/sesm$20network$20access$20control$20client$20win32_11.0.2000_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"

Are you using proxy ?

See below articles does help you

"Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

LiveUpdate fails on the Symantec Endpoint Protection Manager with errors in Log.LiveUpdate similar to "LiveUpdate couldn't expand replacement path [spcIronWl-incr-InstallDir]."

yes using proxy server
new error, return error code 1

There were no new content updates. Return code = 1" Definitions are not up to date on the Symantec Endpoint Protection Manager

same problem

Does below symantec firewall ports are allowed in your sepm server ?

How to determine whether your firewall is blocking LiveUpdate

no problem with proxy server

win update start after a minute

the message apear

'clients traffic logs has been swept'

after 4 minute

'java heap space '

How much disk space available in SEPM installation Drive ? Can you post liveupdate.log ?

See java heap space regarding check java setting

Tuning the Performance of the Symantec Endpoint Protection Manager console

every two minute this appear
clients traffic logs has been swept

clients traffic logs has been swept.

That is not a problem

What Exact SEPM version are you using ?

You can increase your database log setting.

See mithun comments

http://www.symantec.com/connect/forums/how-fix-problem-client-activity-logs-have-been-swept-sepm

11.0.5002.333

have you try this ?

Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions.

nothing changed

what the meaning of this

'clients traffic logs have been swept'

Are you sure you are using Embedded database ?

11.0 SEPMs using SQL 2005 databases are not properly processing/publishing AV definition updates

yes

How much disk space available ?

its work fine until installing symantec endpoint protection on this server
this problem appears

What happed when you disbaled SEP client on server ?

I suggest you can open support ticket for more live troubleshooting

some times when updating process running,
service of symantec manager stopped and need to start manually

5.5 Gb

Hi rneem_2100,

Can you provide how much disk space available in disk drive ?

Please provide Log.liveupdate

Windows 2003: C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

Windows 2008: C:\ProgramData\Symantec\LiveUpdate

protection manager installed on drive e: and free space is 82 GB

and c: drive free space 5.5 GB

-- Moniker {9A9BEF3B-A837-4e9c-AD10-3A514955DC0A} is not found.
09/07/35, 06:31:45 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9AE08A39-0A02-8787-00F6-AC0B8291DC0A}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:45 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9AE08A39-0A02-8787-00F6-AC0B8291DC0A} is not found.
09/07/35, 06:31:45 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9BA78FD2-A4DB-40AF-AA0D-DAE8CF6B68EF}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9BA78FD2-A4DB-40AF-AA0D-DAE8CF6B68EF} is not found.
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9BEDD188-0A02-8787-0099-34D43AD58CB6}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9BEDD188-0A02-8787-0099-34D43AD58CB6} is not found.
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9C8634E3-0A02-8790-00AC-DD023EA505E1}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9C8634E3-0A02-8790-00AC-DD023EA505E1} is not found.
09/07/35, 06:31:46 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9D25C216-0A02-860D-01DA-669CBA3F2A22}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9D25C216-0A02-860D-01DA-669CBA3F2A22} is not found.
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9D30944B-771E-4d55-8AF4-FD12CD8EBB51}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9D354088-0A02-8632-0097-D026F216A524}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9D354088-0A02-8632-0097-D026F216A524} is not found.
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9D4EF6FD-0A02-8610-019C-D75A6CF04626}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9D4EF6FD-0A02-8610-019C-D75A6CF04626} is not found.
09/07/35, 06:31:47 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9E7E528C-0A02-8610-019C-D75A898A9CDD}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9E8D419E-0A02-8790-00AC-DD025E5651BF}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9E8D419E-0A02-8790-00AC-DD025E5651BF} is not found.
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9F69F5F4-0A02-8610-019C-D75AAE59144D}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9F69F5F4-0A02-8610-019C-D75AAE59144D} is not found.
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9F82A76A-0A02-8744-0114-B82B2B677E38}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:48 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9F82A76A-0A02-8744-0114-B82B2B677E38} is not found.
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9FDB112F-0A02-8632-0097-D026304E9A3F}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9FDB112F-0A02-8632-0097-D026304E9A3F} is not found.
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {9FFCA137-0A02-8787-0099-34D4C20AF43E}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {9FFCA137-0A02-8787-0099-34D4C20AF43E} is not found.
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A05F28EF-0A02-8610-019C-D75ADE5165E2}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A05F28EF-0A02-8610-019C-D75ADE5165E2} is not found.
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A0C1F7FA-0A02-8787-00F6-AC0BB2F54713}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:49 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A0C1F7FA-0A02-8787-00F6-AC0BB2F54713} is not found.
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A1E6962B-0A02-8610-00C2-EE1563232312}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A1E6962B-0A02-8610-00C2-EE1563232312} is not found.
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A1EA3035-5DB9-4963-8F9C-6972E5B929BC}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A1EA3035-5DB9-4963-8F9C-6972E5B929BC} is not found.
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A1ECBEF7-0A02-8790-00AC-DD020CE994C0}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A1ECBEF7-0A02-8790-00AC-DD020CE994C0} is not found.
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A25A92D9-B0AD-48de-BBD0-29DC3CEF8FFC}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:50 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A261B05B-5B02-4f6e-BEFE-688C713FF74C}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A2C43CE2-0A02-8744-0114-B82BFA125139}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A2C43CE2-0A02-8744-0114-B82BFA125139} is not found.
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A2D27758-0A02-8632-0097-D026B54475E5}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A2D27758-0A02-8632-0097-D026B54475E5} is not found.
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A34E6805-0A02-8610-019C-D75AAD5178E5}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:51 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A34E6805-0A02-8610-019C-D75AAD5178E5} is not found.
09/07/35, 06:31:52 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A455C582-0A02-8610-019C-D75AFCBBED82}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:52 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A455C582-0A02-8610-019C-D75AFCBBED82} is not found.
09/07/35, 06:31:52 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A4A85A8C-0A02-8787-00F6-AC0B3E74CBB1}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:52 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A4A85A8C-0A02-8787-00F6-AC0B3E74CBB1} is not found.
09/07/35, 06:31:52 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A4D96DDF-B72E-45AC-AEB6-DFD182130142}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A4D96DDF-B72E-45AC-AEB6-DFD182130142} is not found.
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A57B0EB3-0A02-8610-00C2-EE158CA1B2D4}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A57B0EB3-0A02-8610-00C2-EE158CA1B2D4} is not found.
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A61F27F5-0A02-8610-019C-D75A48B0ED8C}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A61F27F5-0A02-8610-019C-D75A48B0ED8C} is not found.
09/07/35, 06:31:53 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A667EA8F-2316-448F-AE85-0171D7D00733}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A667EA8F-2316-448F-AE85-0171D7D00733} is not found.
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A6AD6CD8-0A02-8610-00C2-EE15E16A147C}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A6AD6CD8-0A02-8610-00C2-EE15E16A147C} is not found.
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A6BA2770-E351-4694-AB02-5358E0F9CDBE}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A7D063F8-0A02-860D-001F-D5E2C40F1244}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A7D063F8-0A02-860D-001F-D5E2C40F1244} is not found.
09/07/35, 06:31:54 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {A99F4C1B-4986-4526-B39B-0BDDDB40CAA1}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {A99F4C1B-4986-4526-B39B-0BDDDB40CAA1} is not found.
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {AA01FF40-46F5-4b8b-B804-2EBB671EA168}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {AA01FF40-46F5-4b8b-B804-2EBB671EA168} is not found.
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {AA96DEE2-BFAA-4BDA-8911-02E99CB594B2}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Setting property for Moniker = {AA9DE274-D3C5-4A50-986A-14640F1C9C22}, PropertyName = LU_SESSION_OPTOUT, Value = YES
09/07/35, 06:31:55 GMT -> ProductRegCom/luProductReg(PID=4824/TID=3384): Set property error -- Moniker {AA9DE274-D3C5-4A50-986A-14640F1C9C22} is not found.

cannot attach log file

A few of your posts are awaiting moderator approval. For whatever, they were initially detected as spam.

The best option is actually attach the log file, don't copy/paste as the likelihood it gets held increases.

log

Attachment(s)

Log_12.rar   100 KB 1 version

have a skype account

have you try uninstall SEPM live update ?

Please reinstall SEPM liveupdate again

How to Uninstall and Reinstall LiveUpdate When a Symantec Endpoint Protection Manager or Symantec Endpoint Protection Client is Installed (SEP 11.x)

not updated after this, i tried it

I suggest you can raised support ticket