Endpoint Protection Small Business Edition

 

Hello

I have purchased Symantec cloud SMB 2013 for 4 license from official site.I read an email from symantec the "order number","sku number" and billing details.They say said will sent me after 3-5 bussines day the certificate and the license,but they dont yet.What can i do?I can't create a customer or support case because i live in Albania(small country in Europe) and Symantec does not offer case for this country

HI,

When you Will be purchased License ?

You can send the mail

license@symantec.com

You can call Customer assistence

http://www.symantec.com/support/assistance_care.jsp

i purchased in official site of symantec,i sent an email at license@symantec.com ,hope they sent me an answer

Hi,

Once you will be received answer please update the Thread.

why i cant see the Download button in order page.When i put email addres and the order number,i can see all information about my purchased,but cant see the download button?

hi,

Check this thread may be help

https://www-secure.symantec.com/connect/forums/where-download-sep-sbs-2013