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Symantec Live update Error

Created: 22 Jan 2013 | 5 comments


I had installed un managed Symantec 12.1 RU2 client in windows 8 machines, when we tried for doing live update it is showing error as access denied you do not have permission.

when we go to website it is showing access denied permission error

how to resolve?

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Ashish-Sharma's picture


Kindly check below link are having access for firewall or not. is FTP URL


if that fails it goes to FTP on port 21



Check this thread

Thanks In Advance

Ashish Sharma

SebastianZ's picture

DO you have any proxy between this client and the internet?

Srikanth_Subra's picture

Yes..we are having Proxy

Thanks & Regards,


"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

Sumit G's picture

Check the link "" is accessible on that system where you have installed the un-manage client. If it not open then get it open from firewall. Other wise download manually defintion.


Sumit G.

Ambesh_444's picture

Please follow the above comments.

Thank& Regards,


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