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Symantec LUA source server in unreachable

Updated: 05 Jun 2010 | 17 comments
adubiay's picture
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My symantec LUA 2.1 server shows is unreachable.

I can access internet tru my browser and i,m not using proxy for my connection.

Any help will be appreciated

Comments

Fatih Teke's picture
07
Aug
2009
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DNS

can you access LUA server machine? like ping or \\ipaddress ?
Fatih

 Everything works better when everything works together.

Rafeeq's picture
07
Aug
2009
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If

If you are setting up a remote distribution center using IIS 6 and HTTP, you

may need to enable WebDAV to accept PUT requests. Otherwise, you may see a

status message that the server is unreachable.

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Rafeeq's picture
07
Aug
2009
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Check this as well

Please check this link

http://news.support.veritas.com/connect/forums/cannot-create-internal-source-server-lua

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

adubiay's picture
07
Aug
2009
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i have

i can ping any name or ip.

Rafeeq,
pls explain what you mean by enable WebDAV to accept PUT requests.

i have also gone tru the link u gave, but no solution yet

Thomas K's picture
07
Aug
2009
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Let me know if this KB offers

Let me know if this KB offers any help.

LiveUpdate Administrator 2.1 installation walk through - http://service1.symantec.com/SUPPORT/ent-security....

Thomas

shp's picture
07
Aug
2009
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I have hosted 50 LU servers

I have followed the procedure in LUAdmin guide and hosted 50 Servers.
Pls read the luadmin guide u will get all the info.

Whether u r not able to reach symantec lu server or remote hosted site...?

Regards,
Srinivas H.P.
HCL Infosystems Ltd

Mudit Kumar's picture
07
Aug
2009
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If it shows Server not

If it shows Server not reachable then you need to check if you can open following web sites

liveupdate.symanetc.com
liveupdate.symantecliveupdate.com

If you are able to open these web site in Internet explorer, try to ping them from Command Prompt

After this you may have to look for ports it they are blocked.
 

Thanks & Regards,
Mudit Kumar
 

gilbert08's picture
10
Aug
2009
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allow

you can allow full access on different sites with your designed server with no ports required ports is being block.,

adubiay's picture
12
Aug
2009
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MKN, I cannot open this site

MKN,
I cannot open this site
liveupdate.symantec.com and
liveupdate.symantecliveupdate.com
on explorer it is shoing page cannot be display.

GILBERT08,
Can u pls explain what u mean and the process.

CYCLETECK,
The KB didnt work

Ajit Jha's picture
03
Dec
2009
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R u able to access other

R u able to access other scurity sites like Trendmicro or mcafee.com???

Regards'

Ajit Jha

Technical Consultant

STS

Thomas K's picture
12
Aug
2009
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The first URL should read 

The first URL should read  liveupdate.symantec.com, not liveupdate.symanetc.com

Try this URL for grins - http://liveupdate-usci.symantecliveupdate.com

Vikram Kumar-SAV to SEP's picture
12
Aug
2009
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trusted site

Add http://liveupdate.symantecliveupdate.com
         http://liveupdate.symantec.com

add both these sites to trusted websites..

Make sure you are able to open this from Web Browser--it will re-direct it to 
http://www.symantec.com/norton/support/index.jsp




adubiay's picture
12
Aug
2009
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Mr. Cycletech, That was a

Mr. Cycletech,

That was a mistake, i have corrected it,
I configure another source server using the URL you gave me, but it is unreachable also.
OR what do u mean by URL for grins

destafford's picture
03
Dec
2009
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did you fix this?

did you fix this?

Vikram Kumar-SAV to SEP's picture
03
Dec
2009
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 @Destafford - I would

 @Destafford - I would suggest you creating new discussion with the details about your issue.

gilbert08's picture
03
Dec
2009
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you can exclude the ip

you can exclude the ip address of lua on your firewall or similar.

destafford's picture
04
Dec
2009
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I have resolved this by

I have resolved this by deleting the port value for the symantec site, therefore allowing the program to select the default port, i kept the port i use for my proxy in the bottom port box