Messaging Gateway

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  • 1.  Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 13, 2013 04:38 AM

    Hello everyone,

    I am trying to figure out how to search for all outbound email during the past day or week for example.

    I am trying all sorts of wildcard masks but for some reason I never get any results.

    I am using the SMTP -> Message Audit Logs sections -> Mandatory filter value field to execute my querries.

    The reason I need to do this is to check if any unwanted emails are being allowed to relay.

    Thanks
     

    EDIT: Current software version: 9.5.4-4



  • 2.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Broadcom Employee
    Posted May 13, 2013 10:19 AM
    You don't need to use wildcard characters. Just put in as much info as you have, example: @yahoo.com.


  • 3.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 13, 2013 10:26 AM

    Thanks for the reply,

    I was trying to check if the client misconfigured it incorrectly and it is acting as an open relay so if I only put the client domain name then I wont be able to see the other domains.

     



  • 4.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Broadcom Employee
    Posted May 13, 2013 11:19 AM

    There is no way to have the Messaging Gateway be an open relay by accident.



  • 5.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 14, 2013 03:34 AM

    I understand. Thanks.

    Does Symantec have any quick guide in the KB to using Regex expressions ?



  • 6.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Broadcom Employee
    Posted May 14, 2013 11:17 AM

    No, that is general knowledge that you can find anywhere. We simply support their use, we don't document it.



  • 7.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 14, 2013 11:36 AM

    No worries, thanks Davis



  • 8.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 14, 2013 01:28 PM

    There is limited information and guidance for regular expressions in the Symantec Messaging Gateway Administration Guide on page 485 under: Perl-compatible regular expressions

    http://www.symantec.com/business/support/resources/sites/BUSINESS/content/live/DOCUMENTATION/5000/DOC5740/en_US/smg_administration_guide.pdf

     

     



  • 9.  RE: Symantec Mail Gateway Extracting Logs for all Outbound Email

    Posted May 15, 2013 02:36 AM

    Thanks Ben, I'll consult what you mentioned above.