Symantec Mail Security for Microsoft Exchange experienced a critical failure
That's what I get in my email whenever I reboot the Exchange 2007 server. It goes through the shutdown process and then hangs (hanging defined as no mouse cursor, no keyboard response, etc.). There are no indications in the event viewer as to what it's hanging on.
In troubleshooting I tried to shut down the Symantec Mail Security service (the primary one) before shutting the computer down, but it timed out.
The system event log shows a stop command successfully sent, but then I get the error 1053: service did not respond in a timely fashion.
The services.msc shows the service "Stopping" but that's all.
I killed the process savsmsmsesrv.exe and then attempted shutdown but it still hung up.
Since the service is giving me a hard time I thought I'd try and eliminate that first. Any ideas?