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symantec management agent on windows 7 64-bit problems

Created: 09 Oct 2012 | 1 comment

Hello,

We have a problem running our symantec mgmt agent on our windows 7 64bit laptops.
The service seems to be running but the agent icon doesn't show up in the taskbar.

only when i start aexagentactivate the icon appears in the taskbar and the policies ar executed.

our agent version is 7.0.8950.1950

no problems on our 32 bit machines.

anyone an idea?

thanks.

jonas

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JAunmc's picture

Try using RAAD to look at the logs on a machine that has the issue.  See if there are any errors. Are you logged in locally or through RDP?