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Symantec Manangement Control Question

Created: 29 Mar 2012 | 4 comments

Recently in the symantec management console, our newly discovered pc list has grown from 10 to 251 in three days and I know we havent deployed that many pc's, what would cause this to change so quickly and so high, seems off to me.

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jpellet2's picture

Are you importing from AD? If you are, that could be the problem. Check in AD for one of the machines that did not exist when you started and see if it is still there. We that problem a lot. If we were to import from AD (we do not) then we are sure to show 3-4k devices when we only really own 2500 or so since when old machines are removed from the site they aren't always removed from AD.

westur999's picture

Yes we are, is there a better work around for this, any information would be greatly appreciated.

dgott20's picture

Is there any way to filter out computer accounts that haven't checked in to AD before importing them into Altiris?  Based on jpellet's answer I'm assuming that proper cleaning of AD would not present this problem.

jpellet2's picture

Filtering is a good idea but I don't know if the console is capable of this type of pre-filter before importing. What might work for you, and its something that we do a bit here, is to filter AD first and then you could import. What I mean is create a script that can be run against AD which moves all machines that haven't checked in for a set period of time to a different OU and then you can exclude that OU from your Symantec import. Its at least one option for you.