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Symantec MDM Deployment to endpoint

Created: 01 May 2013 • Updated: 14 Jun 2013 | 3 comments
Nagaraj Kukke's picture
This issue has been solved. See solution.

Dear Support,

This is a formal question.

Symantec MDM endpoint management solution details required about agent deployment to endpoint devices, please let me know the possible way to deploy the endpoint agent, do we neet to download from app store r manually pust the agent in the office netword.

 

Regards,

Nagaraj Kukke

Operating Systems:

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Richie_Combes's picture

Hi Nagaraj,

 

You can either have users download the public app store agents, or you can host the agents yourself on an internal website as the agents are included in the installation - this is called inhouse. Either way the agent needs to be manually downloaded by a user in IOS.

There is a difference between the app store and in-house agent - see here   http://www.symantec.com/docs/HOWTO83231

Once downloaded the user can simply enter their email address if you have set it up this way to begin configuration of the MDM profiles on the device

 

Thanks

 

Rich

 

Nagaraj Kukke's picture

Hi Rich,

is there any deploy solution for deploying the MDM agent to endpoint instead going to app store, can we download the MDM app and push to the multiple endpoint in the same time.

Regards,

Nagaraj Kukke

Thanks & Regards,

Nagaraj Kukke

ahburner's picture

You should not need to make any other formatted request, even so you may use your MMS certificates snap-in (from the Windows OS) to create a csr from the machine account, email that CSR to:

MobileCSR@symantec.com

Along with your:

Name:
Phone:
Company Name:
URI:
Email:

As well as the request. Once you receive the signed CSR you should be able to upload it to apple and then import it to your MMS certificates snap-in. If you see a private key associated with the public key, you have installed the cert successfully.

In addition, you may find it useful to review the information provided in the:
* Symantec Mobile Management 7.2 SP 1 Implementation Guide
@ www.symantec.com/docs/DOC6049
 

Adam Burner
Technical Support Analyst
Mobile Management Suite
Symantec Corporation
 

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