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Symantec Messaging Gateway 10.0.1 does not block spam comming from internal mail host

  • 1.  Symantec Messaging Gateway 10.0.1 does not block spam comming from internal mail host

    Posted Apr 02, 2013 02:17 PM

    Hi All,

    I have a setup with two scanners and one control center. The second scanner only receive e-mail from an SMTP relay in the cloud.

    There is no filtering happening on the SMTP relay and I was expecting the spam filtering to be done on the second scanner, but it appears that the scanner accepts all e-mail from the relay without applying any filtering.

    I have the following SMTP configuration on the second scanner :

    • I only accept e-mails from the ip address of the relay on port 2525
    • the ip address of the relay has been added to the Internal Mail Hosts list

    According to Symantec documentation, that's how it should be done. The external relay should be listed on the Internal Mail Hosts list and spam should be filtered:

    http://www.symantec.com/business/support/index?page=content&id=HOWTO53881

    http://www.symantec.com/business/support/index?page=content&id=HOWTO53906#v5813747

    Any help would be greatly appreciated.

    Thanks,

    Christophe



     

     



  • 2.  RE: Symantec Messaging Gateway 10.0.1 does not block spam comming from internal mail host

    Posted Apr 03, 2013 10:25 AM

    Can you check the Message Audit Logs for those spam email that got delivered and check which untested verdict can you see.