Symantec Messaging Gateway 9.5.0-23: 100% CPU
A couple of days ago I've installed Symantec Messaging Gateway 9.5.0-23 as virtual appliance on a VMware ESXi 4.0.0 server. One instance is the control center + scanner, second instance is scanner only. The virtual appliance is configured with two CPU's, 4 GB memory and 100 GB disk.
The setup is currently not under load. No mails are sent to the scanner. But the CPU of the control center appliance consumes constantly 97-100% while the scanner only appliance consumes only about 1% (according to the Web UI and VMware ESX) but the "monitor system" shows much less usage (ca 25% user, 12% system) but still too much for an appliance that should be idle. The highest load shows "monitor --proc conduit" with about 7%.
Any idea, which process is going crazy and why? The root login is disabled and I miss commands like 'ps' and 'top' on the restricted commandline for user 'admin'.