Messaging Gateway

About two weeks ago we upgraded the messaging gateway to 10.5.1, there has not been any issues except yesterday and today I received the message notification below:

 ======================= ALERT NOTIFICATION ================================               

The following Scheduled Tasks have Failed : 

  Task : Content Incident Folder Notification ( Informational Incidents )  
  Host : 
  Last Run Time : Tuesday, Feb 04, 2014 11:00:00 PM CST

Details about this failure have been logged to BrightmailLog.log. Access this Control Center 
console log on the Logs page of the Symantec Messaging Gateway Control Center.

Not sure what this means and what I should do?

Hello,

The issue you are describing id documented here:

http://www.symantec.com/business/support/index?page=content&id=TECH213760

The issue is currently being investigated. From what has been reported so far, the only impact is the alert notifications you are receiving. If you are seeing any further impact, then please open a support case and provide the above document number (TECH213760) and an explanation of the effects you have noticed.

Otherwise you can just subscribe to the document, which will provide you with updates when they are available.

Regards,

Art

I am receiving the exact same message daily from the Messaging gateway:

======================= ALERT NOTIFICATION ================================              

The following Scheduled Tasks have Failed :

  Task : Content Incident Folder Notification ( Quarantine Incidents )

How long is the investigation going to take and can I simply disable this daily false alert by going into the Content Incident Folder Settings and deleting Quarantine Incidents?  It's already set to not do anything, so I'm not certain if deleting it will help.  Please advise.