Endpoint Protection

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  • 1.  Symantec Policy management console updating license

    Posted Jan 14, 2015 12:47 AM

    Dear All,

    We are running Symantec Policy management console for windows xp embedded clients recently we have procured 50 more license, we recieved serial key which i am not able to get the .xlm file to update it in the license management, please help me where do i get the license file to update.

     

    Regards,

    Nagaraj



  • 2.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 12:51 AM
    You should received the license file via email.. The license file in the form of slf or XML?


  • 3.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 12:53 AM

    Here is the article

    http://www.symantec.com/connect/articles/sep-121-and-license-concept

    You could contact the Licensing Department via:

    Website: http://symantec.custhelp.com

    Phone number: 1-800-721-3934

    Email: license@symantec.com



  • 4.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 01:04 AM

    You can call to symantec license team they will be provide .slf file.



  • 5.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 01:11 AM

    Dear All,

     

    We have recieved only serial key, and find the attached jpge in portal it says there is no data available.



  • 6.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 01:35 AM
    What happend when you will be activate through license key? Activating your new or renewed Symantec Endpoint Protection 12.1 product license http://www.symantec.com/docs/HOWTO55294


  • 7.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 01:36 AM

    it required only xml no option for adding serial key as how we do it for SEPM



  • 8.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 01:36 AM

    For the .slf file you can conct symantec licensing team. They can send you the file.



  • 9.  RE: Symantec Policy management console updating license

    Posted Jan 14, 2015 06:14 AM

    Best to contact support to get this help