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Symantec procomm Plus 4.8, Excel, Auto Print issue

Created: 21 Jan 2011 • Updated: 24 Feb 2011 | 1 comment
This issue has been solved. See solution.

One of the guys at work is having a problem with symantec procomm plus 4.8 when trying to export files to excel they print automatically which they should'nt do.

He has described his problem as follows:

I am having a problem when downloading the Barclays data gateway file (direct data), once I have clicked ok to retrieve the outstanding messages i then click into excel to open the file, it automatically starts to print whatever is on the screen and will print 3 or 4 copies, this stops printing once the file has downloaded fully and appears in our selected file path destination which is C:\Barclays\CONVERT

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Thomas K's picture

That product came out over 10 years ago and is no longer supported (http://www.symantec.com/business/support/index?pag...) or sold by Symantec. There are a few Procomm product posts in the Norton Community, so you might try posting your issue there, as this forum is for Enterprise product support.

http://community.norton.com/t5/forums/searchpage/t...

 

Good luck,

Thomas

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